Our stay at this hotel was incredibly disappointing. The facilities were overcrowded and practically unusable, making it impossible to enjoy what was advertised. We constantly had to speak to management about various issues, but they were rarely available, leaving us frustrated and with unresolved concerns.
One of the biggest problems was the construction site next door, with noise lasting all day long, making it difficult to relax. On top of that, there was a persistent sewage smell that made the environment unpleasant. The fire alarm also went off randomly throughout our stay, adding unnecessary stress.
The hotel is in desperate need of maintenance. Several areas seemed neglected, and it’s clear that upkeep is not a priority. Worse still, the customer service was abysmal. Staff were unhelpful, and any attempts to address our concerns were met with dismissive attitudes or excuses.
We paid full price for a stay that was far from enjoyable, and the issues we raised were either ignored or brushed aside. This hotel fell well below expectations and failed to deliver on its promises. I cannot recommend it, as it does not offer the standard of comfort or service one would expect.