When you stay at Hôtel Le Pastel, you'll be within a 15-minute drive of Airbus. The property is just a short walk to public transportation: Jeanne d'Arc Metro Station is 5 minutes and Jean-Jaurès Metro Station is 7 minutes.
When you stay at Hôtel Le Pastel, you'll be within a 15-minute drive of Airbus. The property is just a short walk to public transportation: Jeanne d'Arc Metro Station is 5 minutes and Jean-Jaurès Metro Station is 7 minutes.
At a glance
DONE
Hotel size
21 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured onsite self parking (EUR 20 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
Coffee shop
Shared microwave
24-hour room service
Working away
24-hour business center
Meeting room
Conference space (215 square feet)
Services
24-hour front desk
Concierge services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Reception hall
Accessibility
Braille/raised signage
Assistive listening devices available
Raised toilet seat
Grab bar near toilet
2 stairs to reach property
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 7 for adults and EUR 4 for children
Children & extra beds
Cribs/infant beds are available for EUR 20.0 per night
Parking
Secured self parking costs EUR 20 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 750 387 276
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse
Frequently asked questions
Does Hôtel Le Pastel offer free cancellation for a full refund?
Yes, Hôtel Le Pastel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Le Pastel?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Le Pastel?
Yes. Self parking costs EUR 20 per night.
What are the check-in and check-out times at Hôtel Le Pastel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hôtel Le Pastel?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What's the area around Hôtel Le Pastel like?
Hôtel Le Pastel is located on the boardwalk/promenade in Toulouse City-Centre, a short 5-minute walk from Jeanne d'Arc Metro Station and 4 minutes' walk from Canal du Midi.
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Reviews
Hôtel Le Pastel Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.8
Location
6.8
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Elevator
Service staff
Air conditioning
Reviews
Verified
8/10 Very good
Apr 14, 2026
Tiny bathroom, superb location working well ss a 2-star hotel
Jan
Jan, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
The check-in went smoothly and was friendly. The room and bathroom were spotless. I knew that the room would be small but it is well thought out. I had no problem navigating the spiral staircase.
Edward
Edward, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Steven
Steven, 1-night trip
Verified
2/10 Poor
Sep 3, 2024
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Kiri
Kiri, 2-night trip
Verified
6/10 Good
Nov 8, 2023
Not enough Space but for the restbquite good enough
Capucine
Capucine, 1-night trip
Verified
4/10 Fair
Oct 10, 2023
For the money go elsewhere
Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Verified traveler
1-night trip
Verified
6/10 Good
Oct 30, 2025
Very small room.
vicente
vicente, 3-night trip
Verified
2/10 Poor
Jan 13, 2026
I never will come back ar all.
Nothing to put you stuffs in the bathroom, the shower is si tiny that I was struggling to go inside.
2 days the hot water was not working that i use the tiny sink.
One day at 5 am a staff menber came in my bathroom without knoked.When I mentioned this point at the reception He was not surprised. No much facilities.
Naima
Naima, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Extremely small room
Christian
Christian, 5-night trip
Verified
10/10 Exceptional
Jul 7, 2023
The staff were brilliant and the room was neat and tidy. I’d recommend this place
tanmohitbir riar
tanmohitbir riar, 1-night trip
Verified
8/10 Very good
Apr 1, 2024
A decent place to sleep
Cheap price, clean, had the basics.
Holger P
Holger P, 2-night trip
Verified
10/10 Exceptional
Jul 12, 2023
Nice
Karim
Karim, 3-night trip
Verified
2/10 Poor
Jun 4, 2025
Unable to stay due to condition
We arrived for a four night stay and found our hotel room covered in mold, grime, and dirt with a window that wouldn’t close (we were on the fourth floor) and a ripped off smoke alarm.
Claire
Claire, 4-night trip
Verified
10/10 Exceptional
Jul 22, 2020
Convenient Location & Clean Room
This hotel is located between the central station and main sightseeing spots. There are several supermarkets and restaurants around the hotel.
Although the room was cozy, it was clean and comfortable. Also, wi-fi connection was OK.
I am very satisfied with the price and quality.
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 3, 2019
Nice pillows. Good shower. Room and bathroom were clean. There were lots of stairs to the 4th floor tho! Room was small, but fine.
Verified traveler
1-night trip
Verified
6/10 Good
Dec 9, 2019
We encountered an old
Libery
Libery, 3-night trip
Verified
8/10 Very good
Apr 28, 2020
Small rooms, but relatively clean and quiet. No elevator.
JL
JL, 1-night trip
Verified
6/10 Good
Jan 11, 2020
Good
The place is worth the price you pay, don’t expect so much, everything was okey, just the bathroom was quite unclean and with strange smell
Denis
Denis, 2-night trip
Verified
8/10 Very good
Jun 13, 2022
Nice helpful staff. Room very small but not a problem for me. My only criticism was I was on top/4th floor & there’s no lift. That’s fine for me but others might struggle. I’d stay here again & in the same room, all good.
Gil
Gil, 2-night trip
Verified
6/10 Good
Feb 26, 2023
Regular
Edwin
Edwin, 1-night trip
Verified
6/10 Good
May 2, 2024
Didn’t get clean towels the whole time. Didn’t see anyone there
Jana
Jana, 7-night trip
Verified
6/10 Good
Aug 3, 2022
Tiny did I mention tiny
A necessary stay due to train connections. Creepy place with dude painted on the wall in my closet sized room. I think theu orderthe bathroom from the caravan maker.. it was So small! No elevator but ac was good - well room was tiny could have cooled it with an ice cube
Zena
Zena, 1-night trip
Verified
2/10 Poor
Dec 10, 2023
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Leonardo
Leonardo, 2-night trip
Verified
2/10 Poor
Jun 22, 2025
Guys please avoid. We was supposed to be in room 41 and there is no lift. It was 37 degrees. 4 times said key works. Moved to room 1. The room was dirty the bathroom is as small as a train it’s a wet room toilet. Have a shower and need the toilet wet feet. The room was disgusting. The aircon is controlled by reception. If we could have booked another hotel we would have. The lights flickered and one plug socket. It’s a 2 star hotel and the only bonus was its opposite a Lidl but the area is full of homeless and beggars.
Gareth
Gareth, 3-night trip
Verified
8/10 Very good
Jul 21, 2023
Cozy
Nice and cozy tiny room, but it's got everything needed there for a one night stay! Great location for a good price. My room was in the 4th floor with no elevator, so it was a real workout to drag the luggage up there. The early morning staff member was a bit hard to communicate with, and apparently there was no real baggage room, just a corner of the lounge, and it was only after an argument that I was allowed to leave my luggage there for the day (as the corner was apparently already full with just two suitcases). Otherwise I had a really enjoyable stay!