6/10 Baik
19 November 2024
Annoying registration and check-in process
This hotel is fine, good location, decent room, no major issues with the hotel itself. However, I will not stay here again because the registration and check-in process is so annoying. Starting two days before my arrival, I started receiving both text messages and emails telling me I had to download apps, register online, check in online, and even after I did all that, which was excessive, I still received messages telling me to do things I had already done. I even received emails asking me to register after I was already in my room. In total I received at least 7 text messages and even more emails for a single night stay. They have gone so far to try to be 'tech advanced' (which really means they hire less people to actually work there), that the process is far more annoying than just showing up, giving someone my ID and payment card, and getting a key.
Drew
Drew, perjalanan perniagaan 1 malam
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