Skip to main content

Mama Shelter Toulouse

4.0 star property
Toulouse hotel with 2 bars/lounges and restaurant, aimed at LGBTQ+ guests

Choose dates to view prices

Mama Shelter Toulouse is your haven near Place du Capitole. Unwind on the rooftop terrace, indulge in shopping or explore the city's rich history at Museum of the Augustins and Saint Etienne Cathedrale. Enjoy dry cleaning services, luggage storage and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 4 meeting rooms
  • 24-hour front desk
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Premium bedding
$116 nightly
The total price is $135
May 31 - Jun 1
Total with taxes and fees

Why we love this property

Dine with champagne service
The hotel's restaurant and 2 bars offer delectable dining options. In-room champagne service and a sumptuous buffet breakfast complete this tasty picture.
Champagne comfort
Every guestroom offers champagne service and elegant turndown service. A rainfall showerhead elevates each bathing experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for MEDIUM MAMA DOUBLE

Premium bedding, pillowtop beds, in-room safe, desk

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE | Premium bedding, pillowtop beds, in-room safe, desk

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(11 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA TERRACE

XXL MAMA TERRACE | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA TERRACE

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA FAMILY

XXL MAMA FAMILY | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA FAMILY

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for XXL MAMA

XXL MAMA | Premium bedding, pillowtop beds, in-room safe, desk

XXL MAMA

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for MEDIUM MAMA TWIN

MEDIUM MAMA TWIN | Premium bedding, pillowtop beds, in-room safe, desk

MEDIUM MAMA TWIN

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Lobby
FirstName Toulouse, part of JdV by Hyatt
Toulouse City-Centre
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 930 reviews
$148 nightly
The price is $172
May 31 - Jun 1
Total with taxes and fees
FirstName Toulouse, part of JdV by Hyatt
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 2 min walk - 0.2 km
  • Capitole de Toulouse - 5 min walk - 0.4 km
  • Garonne - 5 min walk - 0.4 km
  • Place du Capitole - 6 min walk - 0.6 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km

Getting around

  • Blagnac Airport (TLS) - 18 min drive
  • Toulouse St-Agne Station - 6 min drive
  • St. Cyprien-Arenes Station - 6 min drive
  • Toulouse Matabiau Station - 11 min walk
  • Jean-Jaurès Metro Station - 2 min walk
  • Capitole Station - 6 min walk
  • Francois Verdier Station - 7 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Cantine du Bistroquet - ‬2 min walk
  • ‪Big Fernand - ‬2 min walk
  • ‪La Maison - ‬2 min walk
  • ‪Le Cardinal - ‬3 min walk

About this property

Mama Shelter Toulouse

  • Mama Shelter Toulouse features a rooftop terrace and puts you within a 10-minute walk of Place du Capitole and Saint Etienne Cathedrale. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Also, Museum of the Augustins and Basilica of Saint-Sernin are within a 15-minute walk. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 6 minutes.

At a glance

DONE

Hotel size

    • 120 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free (5 total)
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Romance packages

Facilities

  • Rooftop terrace
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Policies

This property caters to LGBTQ+ guests.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Does Mama Shelter Toulouse offer free cancellation for a full refund?

Yes, Mama Shelter Toulouse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mama Shelter Toulouse?

Yes, pets stay free, with a limit of 5 total. Food and water bowls are available.

Is parking offered on site at Mama Shelter Toulouse?

Sorry, there's no onsite parking at Mama Shelter Toulouse.

What are the check-in and check-out times at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Mama Shelter Toulouse?

No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.

What is there to do at Mama Shelter Toulouse and nearby?

Mama Shelter Toulouse has 2 bars.

Are there restaurants at or near Mama Shelter Toulouse?

Yes, there's an onsite restaurant.

What's the area around Mama Shelter Toulouse like?

Mama Shelter Toulouse is in Toulouse City-Centre, a short 2-minute walk from Jean-Jaurès Metro Station and 7 minutes' walk from Place du Capitole.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop bar
Breakfast
Ambience
Food
Bed
Bathroom

Reviews

Verified

10/10 Exceptional

The hotel was really nice and well located. I liked the personnel, especially in the reception. The rooftop was nice. The breakfast room was less exciting, but more of a standard hotel
Yngve, 2-night trip
Verified

10/10 Exceptional

Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Valeriu, 9-night trip
Verified

10/10 Exceptional

Excellent facility with excellent entertainment and vibrant energy from all staff.
Benedict, 3-night trip
Verified

10/10 Exceptional

Great staff and great stqy
Martin, 2-night trip
Verified

10/10 Exceptional

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Sarah, 1-night trip
Verified

8/10 Very good

The staff were nice but no coffee maker in the regular rooms is a bust
Rita, 2-night trip
Verified

10/10 Exceptional

The staff we’re simply lovely, friendly and helpful.
David, 4-night trip
Verified

10/10 Exceptional

Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
kelley, 1-night trip
Verified

10/10 Exceptional

Unique Hotel!

The people at the reception and the security are very friendly!
1-night trip
Verified

10/10 Exceptional

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Jessica, 3-night trip
Verified

10/10 Exceptional

Great location everything is very walkable. Room and price were great. Room was suitable for one person.
heather, 1-night trip
Verified

10/10 Exceptional

Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Timothy, 1-night trip
Verified

10/10 Exceptional

A very unusual, funky, and fun hotel. The staff were all super friendly and helpful, the rooms were sufficiently big (although somewhat weird!), and you couldn't ask for a better location if you're exploring the historic center of town. I'd happily stay again.
Philip, 2-night trip
Verified

10/10 Exceptional

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
GARRY, 3-night trip
Verified

10/10 Exceptional

Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Homer, 2-night trip
Verified

10/10 Exceptional

Great Location!

Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Michelle, 2-night trip
Verified

10/10 Exceptional

The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Kristyn, 1-night trip
Verified

10/10 Exceptional

Unique Hotel in a good location!

The Hotel is very unique and I enjoyed my stay there. The people at the reception are welcoming and friendly, however, the cleaning staff does not seem to understand what the "Do not disturb" signs mean, as they knock anyway and even open the door before check-out time while people are still sleeping. They are friendly but the management should make sure they are paid long enough to be there so that they can wait for the people who don't check out early :)
1-night trip
Verified

10/10 Exceptional

A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Mary, 2-night trip
Verified

10/10 Exceptional

Great place to stay, good vibes and central
Bryan, 2-night trip
Verified

10/10 Exceptional

Perfect !
Sandrine, 1-night trip
Verified

10/10 Exceptional

Super!
Florian, 1-night trip
Verified

10/10 Exceptional

Super emplacement, super Hotel
Nicolas, 1-night trip
Verified

10/10 Exceptional

Rooms are painted in very dark colors, which can be quite annoying
Giancarlo, 1-night trip
Verified

6/10 Good

Correct
Déborah, 1-night trip