Royal Museums of Fine Arts of Belgium - 9 min walk
Royal Palace of Brussels - 12 min walk
Manneken Pis Statue - 16 min walk
La Grand Place - 17 min walk
Getting around
Brussels Airport (BRU) - 32 min drive
Charleroi (CRL-Brussels South Charleroi) - 60 min drive
Antwerp (ANR-Antwerp Intl.) - 61 min drive
Brussels-Chapel Station - 11 min walk
Brussels Central Station - 15 min walk
Brussels-Luxembourg Station - 16 min walk
Louise-Louiza Station - 2 min walk
Poelaert Tram Stop - 5 min walk
Petit Sablon Tram Stop - 6 min walk
Restaurants
La Fabrique en Ville - 1 min walk
Buddy Buddy - 3 min walk
Cospaia - 2 min walk
Panorama Lounge @ The Hotel. Brussels - 1 min walk
Hôtel Mérode - 3 min walk
About this property
The Hotel
When you stay at The Hotel, you'll be a short five-minute drive from La Grand Place and Avenue Louise. Guests can indulge in massages at the spa, and The Iris serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Louise-Louiza Station is 2 minutes and Poelaert Tram Stop is 5 minutes.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (EUR 35 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
What to do
Bike rentals nearby
Segway hire/tours nearby
Working away
12 meeting rooms
Conference centre (17222 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 1969
Safe-deposit box at front desk
Fitness centre
Art gallery on-site
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 87
Room amenities
Be entertained
Smart television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Dining
The Iris – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.24 per room, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 32 for adults and EUR 32 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 70 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)
Parking
Covered self-parking costs EUR 35 per day
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels
Frequently asked questions
Does The Hotel offer free cancellation for a full refund?
Yes, The Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hotel?
Yes. Self-parking costs EUR 35 per day. Electric car charging is available.
What are the check-in and check-out times at The Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at The Hotel?
No, this hotel doesn't have a casino, but Grand Casino Brussels (7-min drive) is nearby.
What is there to do at The Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services.
Are there restaurants at or near The Hotel?
Yes, The Iris offers garden views.
What's the area around The Hotel like?
The Hotel is in Upper Town, a short 2-minute walk from Louise-Louiza Station and 17 minutes' walk from La Grand Place. Travellers say that the area is walkable and good for shopping.
The Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 December 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Girard
Girard, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Un peu déçus
Un peu déçu par un acceuil moins chaleureux qu'avant et un buffet moins fourni plus de noix d' amazonie par exemple
The hotel reste reste un hotel tres agreable
Mais c'est notre troisieme et a chaque fois
Un peu de la qualite de service semble s'amoindrir
francoise
francoise, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Ole
Ole, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Matthew
Matthew, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Maria
Maria, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Margaux
Margaux, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Cyril
Cyril, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Clémence
Clémence, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Noise. So much noise! Appreciate that the hotel can’t control outside noise but thrrr we’re workmen constructing road barriers until gone midnight (they didn’t start until close to 11pm). Then some guy come up and just before 8 am starts banging very loudly and drilling in the room next door to me!! That definitely was the hotels doing! What on earth is going on? How can you charge €€€€€ per night for this experience?! It doesn’t matter how good the view is, or how comfy the beds are, this is awful customer service.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Franck
Franck, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
This was one of the best hotels that I have stayed in. All members of reception staff were professional and friendly. especially a young lady Yousra. She was friendly and very efficient.
Raazia
Raazia, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
G
G, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 November 2024
Welcome service - not so welcoming - could not care less upon our arrival!
Had been at The Hotel several times and therefore chose The Hotel (and the breakfast) because the breakfast area is really cosy which was essential during a weekend stay. Due to many guest (I guess) the breakfast was relocated to a un-interested ballroom - very disappointing!
Christa
Christa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Great location and friendly staff. Lounge staff seemed to be missing so no clean coffee cups.
Robin
Robin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Randeep
Randeep, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Alain
Alain, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 October 2024
Business trip, location is nice, easy check in and out, clean room, a complimenary boytle of water could be nice
Muzaffer
Muzaffer, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Highly recommend!
We had an incredible stay at The Hotel! Our room on the 23rd floor offered breathtaking views of the city. The lounge was a perfect spot to relax with snacks and drinks. Breakfast was absolutely amazing, with a great variety to choose from. Highly recommend!