The Little River Railroad and Lumber Company Museum - 7 min walk - 0.7 km
River Rage Go-Kart Track - 2 min drive - 2.0 km
Great Smoky Mountains Heritage Center - 2 min drive - 2.5 km
Getting around
Alcoa - Knoxville Airport (TYS) - 32 min drive
Restaurants
Townsend Abbey - 7 min walk
The Artistic Bean - 14 min walk
Apple Valley Cafe - 4 min drive
Riverstone Family Restaurant - 3 min drive
Burger Master Drive In - 3 min drive
About this property
Best Western Cades Cove Inn
Best Western Cades Cove Inn puts you a short five-minute drive from Great Smoky Mountains National Park. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (2 total, up to 36 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Working away
Business centre
Services
24-hour front desk
Facilities
Fitness centre
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn
Best Western Cades Cove Townsend
Best Western Cades Cove
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend
Frequently asked questions
Are pets allowed at Best Western Cades Cove Inn?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Cades Cove Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Cades Cove Inn?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Cades Cove Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Cades Cove Inn like?
Best Western Cades Cove Inn is a short 7-minute walk from Dark Island Swinging Bridge and 7 minutes' walk from The Little River Railroad and Lumber Company Museum. Travellers love the hotel's prime location.
Best Western Cades Cove Inn Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 December 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Anita
Anita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
19 November 2024
Beware
Roach infested room. Walked in walked right out
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Kari
Kari, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
The room was clean and the staff, friendly/professional.
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
So so stay
Employees at the front desk were not very friendly. Also the light above the sink did not work. All other lighting in room was very dim. Shower was stopped up, temp of water in shower was Luke warm. Ironing board was broke.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Donna Ranee
Donna Ranee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Great clean and quiet with a nice breakfast
Brandy
Brandy, 2-night trip
Verified Hotels.com guest review
6/10 Good
17 October 2024
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Awesome Townsend stay!!!
The hotel was great, the staff was awesome. Very friendly, and had a great sence of humor. Took care of anything we needed. Its been updated and very nice and clean. Dog friendly which is a plus always, since my big boy travels with me a lot. Will definitely stay again and highly recommend.
Kristy
Kristy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Well worth the price!
The room and grounds were very clean and well kept. We were met at the counter with smiling faces and great personalities. We took our dog with us and they were very accommodating. We actually stayed a second night. It was very quiet there, with rocking chairs outside the rooms for outdoor relaxation. Beds were comfortable.
The breakfast was good. The breakfast area was continuously cleaned after guests came and went. Counters were immaculately kept. If we're ever in the area again, we will definitely stay here!
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Long trip
Nice rooms, remodeled, clean, and nice staff
Angela
Angela, 2-night trip
Verified Hotels.com guest review
6/10 Good
23 September 2024
Update needed
The room seemed to be clean. The cleaner was very strong. We had to open door to get smell out. This is an older motel and really needs to be updated in the bathroom
Diane
Diane, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 September 2024
It was good other than the ac system didn’t work until the last night & the tub didn’t drain
Lakelyn
Lakelyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
My stay was awesome the staff was great the lady at the front desk was a very outgoing woman she made me feel welcome just like I were at my own home also the rooms were very clean very well. Taken care. One other thing the breakfast was on 1000 it was great just as good as if you were going out to eat anywhere other. For real this place is on there game keep the good work up that’s the reason the rooms are staying booked up
Donna
Donna, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 September 2024
check in is horrible and rude
Robin
Robin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
The room and property were very clean, neat, and well cared for. The staff was always available, helpful and friendly. A very nice place to stay at a fair price. A nice touch were the rockers outside each room allowing you to enjoy the fresh mountain air and view.
Sheryl
Sheryl, 5-night family trip
Verified Expedia guest review
6/10 Good
13 September 2024
The managers there were very nice. What I didn't like about the room was that it wasn’t as clean I like my hotel rooms. There was dust on the lamps and some of the other fixtures in the room. About 3 spiders on the ceiling in the main room and bathroom shower. We checked for bed bugs just because the place didn’t appear well-kept. The tissue box was not refilled. The bathtub had old soap in the corner. The bathroom wall had yellowish dripping stains running down the wall.
Also, I did not care for the water pressure in the shower. I felt like I couldn’t get all the soap out of my hair.
Another thing I will add is about the AC/fan unit. I like it cold when I sleep so I had the ac on. Well, it was so incredibly loud when it would shut off and just as loud when it turn back on. Every time it did that it startled me and I did not sleep much at all.
I did appreciate the carpet-less flooring. I hate wondering what germs are all in the carpet when I stay in hotel rooms like that. So it was nice to have a carpet-less room.
The breakfast was really good!! That was probably the best part of my stay.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Very quiet and not so commercialized
Always nice stayed there 5 years now
Keith
Keith, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 September 2024
Spacious room. Cold refrigerator. Shower had good water pressure and hot water. Great pillows and comfortable bed. Excellent breakfast. Personable staff. Easy check in and check out. The only thing that was a HUGE turnoff was the room was over sprayed with Febreeze or some other air freshener. The smell was overpowering and nauseating when first walking into room. Had to leave door open. After the fourth day the smell remained strong when first entering room after being gone all day.
Amy
Amy, 4-night romance trip
Verified Expedia guest review
2/10 Poor
5 September 2024
Clerk at check in was rude. My wife went in to check us in and he sent for me to come in and was rude.