In the heart of Amsterdam, The Highlander offers an eco-friendly retreat with a shopping mall on site and coffee shop/cafe. Explore nearby Madame Tussauds or unwind at the bar while enjoying in-room WiFi and a restaurant. Guests rave about the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
24/7 front desk
Parking available
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour room service
Coffee shop/cafe
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Snack bar/deli
Multilingual staff
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Deluxe Double Room, 1 King Bed
Amsterdam (ZYA-Amsterdam Central Station) - 9 min walk
Rokin Station - 10 min walk
Nieuwezijds Kolk Stop - 1 min walk
Dam Stop - 5 min walk
Paleisstraat Tram Stop - 5 min walk
Restaurants
La Zoccola del Pacioccone - 2 min walk
INK Hotel Amsterdam - MGallery - 1 min walk
Greenwoods - 2 min walk
Tales & Spirits - 1 min walk
Pressroom - 1 min walk
About this property
The Highlander
The Highlander puts you in a great location, within a short 10-minute walk of Dam Square and The 9 Streets. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This eco-friendly hotel is also within a 15-minute walk of Amsterdam Museum and Flower Market. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is only a short walk: Nieuwezijds Kolk Stop is steps away and Dam Stop is 5 minutes.
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking nearby (EUR 30 per day; discounts available)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's games
Art supplies
Children's books
What to do
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Designer shops on-site
Shopping centre on-site
Art Deco architecture
Accessibility
Lift
Handrails in stairwells
Hand-held shower heads
Visual fire alarm
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Tablet computer
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Champagne service
Mini fridge
Free bottled water
High chair
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 50 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Late checkout can be arranged for an extra charge of EUR 50.00 (subject to availability)
Parking
Parking is available nearby and costs EUR 30 per day (3281 ft away)
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
National rating
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Hotel Citadel Amsterdam
Hotel Citadel
Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam
Frequently asked questions
Does The Highlander offer free cancellation for a full refund?
Yes, The Highlander does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Highlander?
Sorry, pets aren't allowed.
Is parking offered on site at The Highlander?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Highlander?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50.00 (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Highlander?
No, this hotel doesn't have a casino, but Holland Casino (4-min drive) is nearby.
What is there to do at The Highlander and nearby?
Recommended spots to visit include Dam Square (5-min walk) and Madame Tussauds (6-min walk), along with Leidseplein (1.1 mi) and Rijksmuseum (1.3 mi).
Are there restaurants at or near The Highlander?
Yes, there's an on-site restaurant.
What's the area around The Highlander like?
The Highlander is in Amsterdam City Centre, a short 1-minute walk from Nieuwezijds Kolk Stop and 5 minutes' walk from Dam Square.
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The Highlander Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Shower
Bed
Luggage
Building
Food
Trip
What guests liked
Breakfast was plentiful, fresh, and had a variety of food options, with some reviewers noting it was a highlight of their stay. (21 reviews)
Breakfasts were served freshly and had everything available, with a very efficient and friendly chef. (3 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
27 May 2025
Good location
We stayed there for 3 nights.
Reynir
Reynir, 3-night trip
8/10 Very good
10 Jun 2025
Great size, quiet room
Good location with a great size room. Friendly staff, good value breakfast. Bed was comfy and the room was quiet. Room hadn’t been checked properly as there was an empty deodorant can by the seating. Some issues with the in-room tablet and TV kept switching off at random times. Nice to have bottles of water in the fridge and good quality toiletries.
Jean A
Jean A, 2-night trip
6/10 Good
31 Mar 2025
Hotel was in a very good location .. however so noisey and a little
Kiran
Kiran, 2-night trip
10/10 Exceptional
14 Feb 2025
Excellent hotel in the perfect city centre location. Highly recommend!!
Bethan
Bethan, 3-night trip
8/10 Very good
20 Feb 2025
Great place to land
Eran
Eran, 1-night trip
10/10 Exceptional
5 Mar 2025
The Highlander Hotel was located next to a variety of different shopping experiences, excellent dining options and was extremely easy to walk to many different parts of the city. The hotel staff was very friendly and helpful and was immediately welcoming after a long travel day. We will definitely stay here again!!
Veronica
Veronica, 5-night trip
10/10 Exceptional
5 Jan 2025
We love the location of this hotel because it is very close to everything.
Chelsea N
Chelsea N, 1-night trip
10/10 Exceptional
19 Dec 2024
Love the breakfast, the staff and the area
Clea
Clea, 2-night trip
10/10 Exceptional
17 Feb 2025
Overall a great experience. Clean and comfortable and centrally located.
Neil
Neil, 3-night trip
10/10 Exceptional
4 May 2025
Close to everything
Great location steps from Dam Square and the tram stop is right in front of the hotel. Nice staff. Room is small for what you pay (but you’re paying for location so…). It was quiet despite being near it all. We did enjoy drinks from the bar; food at the bar is for if you’re in a pinch. Didn’t like the toilet in the bedroom… it was black. Who knows if that’s clean or not and it’s just strange.
Rachel
Rachel, 2-night trip
10/10 Exceptional
9 Dec 2024
Close to the train station and multiple restaurants and sights.
Jerry
Jerry, 2-night trip
10/10 Exceptional
14 Dec 2024
Nice hotel in a great location. Absolutely recommend!
Anne
Anne, 2-night trip
10/10 Exceptional
6 Dec 2024
Truly a special place in the heart of it all, a cozy and charming space that made the stay so worthwhile.
Richard
Richard, 4-night trip
10/10 Exceptional
29 Oct 2024
Perfect location and lovely staff defo recommend
Luke
Luke, 2-night trip
8/10 Very good
27 Mar 2025
One night business stay
Cool decor, modern and in good condition. Note they have very soft beds and huge hard pillows which are not for me. Woken up by drilling (rooms are not sound proofed), but I think this was probably from building next door to not hotel's fault!
Mac
Mac, 1-night trip
10/10 Exceptional
13 Feb 2025
Excellent!
Francisco
Francisco, 3-night trip
10/10 Exceptional
8 Sept 2024
Great stay
Ruben
Ruben, 3-night trip
10/10 Exceptional
11 Mar 2025
All good thing around here, lots of reasonably priced food options breakfast is plentiful and fresh staffing attentive and always willing to help.
Rooms are very small but all well equipped...
Besides you don't go to Amsterdam to be in just a hotel room... So much to see and do no time to be in a hotel anyway.
Leave for a boring city, this isa lot of fun here.
ISIDRO
ISIDRO, 6-night trip
10/10 Exceptional
23 Sept 2024
Very nice small hotel.
Karen
Karen, 9-night trip
8/10 Very good
18 Oct 2024
The hotel is within close proximity to most of the popular sites in Amsterdam.
Brian
Brian, 2-night trip
10/10 Exceptional
22 Feb 2025
Perfect short stay
Good location with tram stop just nearby. Upbeat decor, easy tech in the room. Staff were polite and welcoming. Good choice at breakfast. Bed matresses were very soft - may suit you but may not. Great to have ability to leave luggage after check-out whilst still exploring. I would suggest that management move the reception desk as it would be so easy for a guest to fall/step backwards off the steps that are directly in front of the table.
Emma
Emma, 1-night trip
8/10 Very good
8 Dec 2024
Staff was very helpful and great location. Rooms pretty tiny and decorated a bit dark but covered the badics
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
17 Sept 2024
Great location, near to everything yet still quiet. Comfortable and liked the quirky decor.
Andy
Andy, 2-night trip
10/10 Exceptional
12 Aug 2024
Ideal location, great choice for breakfast. Comfy beds, lovely rooms.
Nicola
Nicola, 3-night trip
10/10 Exceptional
9 Jan 2025
30th birthday celebrations
Great stay. Girlfriends 30th birthday and I asked them to put some balloons and a banner in for when we arrived back after a day out that I’d bought over with me and they happily obliged. Very friendly and also constantly crispy bacon in the morning😂 would recommend