6/10 Good
27 November 2021
It was clean when entering but the location of the room and the lobby area made it to where it was hard to rest. We were dealing with a death and really wanted to relax. There were kids out until past 11 PM and unfortunately kids playing in banging on our door while sleep. Then out playing football and soccer at 7am in the lobby. We get that its the holidays but more regulation was needed. Took 10 min to check in with no one in the lobby. Need more than 1 manager on shift. The knob for the Jacuzzi tub was broken so had to borrow personal pliers to get it to work until it got fixed the next day. Should have been noticed before we arrived if cleaned.
dawn
dawn, 2-night romance trip
Verified Orbitz guest review