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Rutland Arms

3.0 star property
Georgian hotel in Newmarket with restaurant and bar/lounge

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Photo gallery for Rutland Arms

Exterior
Property entrance
Individually decorated, individually furnished, iron/ironing board
Interior entrance
Individually decorated, individually furnished, iron/ironing board
In the heart of the city, Rutland Arms offers a warm welcome with full breakfast, Carriages restaurant serving British cuisine, and a cozy bar. Enjoy free in-room WiFi and unwind on the charming terrace or take advantage of laundry facilities. Guests rave about their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free breakfast
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double for Sole

Individually decorated, individually furnished, iron/ironing board

Double for Sole

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Four Poster Double Room

Individually decorated, individually furnished, iron/ironing board

Four Poster Double Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room

Individually decorated, individually furnished, iron/ironing board

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double

Individually decorated, individually furnished, iron/ironing board

Double

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin

Individually decorated, individually furnished, iron/ironing board

Twin

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Individually decorated, individually furnished, iron/ironing board

Superior Double Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
33 High Street, Newmarket, England, CB8 8NB

What's nearby

  • National Horseracing Museum - 3 min walk - 0.3 km
  • Newmarket Racecourse - 3 min drive - 2.3 km
  • National Stud - 5 min drive - 4.2 km
  • Addenbrooke's Hospital - 22 min drive - 28.9 km
  • University of Cambridge - 22 min drive - 26.6 km

Getting around

  • Cambridge (CBG) - 13 min drive
  • London (STN-Stansted) - 35 min drive
  • Kennett Station - 7 min drive
  • Dullingham Station - 7 min drive
  • Newmarket Station - 11 min walk

Restaurants

  • ‪Bull - ‬2 min walk
  • ‪El Guaca Mexican Grill - ‬2 min walk
  • ‪The Golden Lion - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Rutland Arms

Enjoy your visit to Newmarket with a stay at Rutland Arms. For a bite to eat, guests can visit Carriages, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights at this Georgian hotel include a bar/lounge and a terrace.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 46 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (2-device limit)

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Other information

    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 1780
  • Terrace
  • Television in common areas
  • Banquet hall
  • Georgian architecture

Accessibility

  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi (2-device limit)
  • Phone

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Carriages – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 25.00 per night

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Rutland Arms Hotel Newmarket
Rutland Arms Hotel
Rutland Arms Newmarket
Rutland Arms Hotel
Rutland Arms Newmarket
Rutland Arms Hotel Newmarket
HELP_OUTLINE

Frequently asked questions

Does Rutland Arms offer free cancellation for a full refund?

Yes, Rutland Arms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rutland Arms?

Sorry, pets aren't allowed.

Is parking offered on site at Rutland Arms?

Yes, there's free self parking.

What are the check-in and check-out times at Rutland Arms?

Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM.

Are there restaurants at or near Rutland Arms?

Yes, Carriages offers British cuisine.

What's the area around Rutland Arms like?

Rutland Arms is in the heart of Newmarket, a short 3-minute walk from National Horseracing Museum.

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Rutland Arms Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Always great stay, good location, great food, friendly staff, had a good night sleep, lovely rooms and comfortable beds.
DS Smith PLC, 4-night trip

8/10 Good

Very old looking hotel which is due a refurb in 2020. Staff were good. would dI book again...yes I would.
2-night trip

6/10 Okay

moquette sui gradini della scala principale molto rovinata. Per andare in camera dovevo salire al primo piano, un lungo corridoio, poi fare ancora una piccola rampa di scale , poi un corridoio al freddo, poi scendere una rampa di scale ed un altro corridoio (l'albergo ha camere accorpate in uno stabile attiguo). Sala breakfast molto fredda.
3-night trip

6/10 Okay

Comfortable Bed. Room very small. Public areas shabby, carpets threadbare. Breakfast service poor but quality of food OK. Overall overpriced for the quality on offer.
Ian, 2-night trip

2/10 Terrible

Terrible
Mark, 1-night trip

8/10 Good

The property is set in a good location ,good parking facilities and very welcoming staff ,foid was good and rooms were clean and tidy as was hotel . There was nothing to dislike we will be staying there again.
1-night trip

6/10 Okay

Kovacs, 2-night trip

6/10 Okay

1-night trip

10/10 Excellent

The friendly staff made us feel most welcome. Bar food was excellent.
1-night trip

4/10 Poor

Overpriced and very tired!

This hotel has definitely seen better days. The carpets both in public and bedrooms are worn, and gives a poor impression of the place. The plumbing in the bathroom was terrible and the shower and bathroom suite would have been modern in the 1970s. It certainly is not value for money and I was pleased to leave after spending 2 nights there on business. Breakfast was good, but you felt you were imposing on the staff by interrupting their private chats to ask to order some coffee.
Stephanie, 2-night trip

4/10 Poor

Grotty

Food was Terrible room smelt of smoke And was disgusting, the bed was like an Ironing board.
Lee, 1-night trip

8/10 Good

John, 1-night trip

8/10 Good

2-night trip

4/10 Poor

Our room was filthy. The beds were badly made, with a grease stain on a decorative cushion. The windows and frames were really dirty as was the desk and the coffee and tea tray. Worst of all was the bathroom. The underside rim of the toilet was dirty, the shower/tap combination corroded and the shower curtain grubby. The heated towel rail didn't work BUT worst of all there was BLOOD on the sink tap and the wall. Despite reporting this at once, nothing was done and the room remained the same. I cleaned up the blood. The hotel is very tatty with too few staff. Breakfast service on the first day was awful and there was no white bread available. The one good thing was dinner in the restaurant which was very nice. I was given a £50 refund, which on reflection I wish I had not accepted but was in a rush to leave. This hotel cost £120 per night, which under the circumstances is outrageous.
2-night trip

6/10 Okay

Terrible shower

Hotel is in need of a revamp!! Bathrooms especially!! You literally have to run around in the shower to get wet. I live my life in hotels and I ask for a comfy bed and a decent shower!! Sadly this failed massively in the shower department. Breakfast was nice and staff friendly but it’s let down by its amenities!!
Gavin, 3-night trip

6/10 Okay

Put in older rooms, showers are the worst I've had , you have to run round to get wet
paul, 2-night trip

10/10 Excellent

david, 13-night trip

8/10 Good

Staff were lovely. The hotel is very tired and needs so much work. The actual building is beautiful. In saying that the beds were very comfy however the light bulb had gone in the bathroom so very dark. Great location
Paula, 2-night trip

10/10 Excellent

John, 1-night trip

10/10 Excellent

This is a lovely old hotel and keeps all its heritage , large room we stayed in with 4 poster bed was more like a suite , Lovely stay and very welcoming staff , even made it for breakfast on our check in day , Only on downside some of the fixtures are a bit worn but i suppose that comes with it being an old building , perfect for a place to stay after a day at the races
1-night trip

8/10 Good

Les, 2-night trip

4/10 Poor

THINK IS MUST HAVE HAD A COUPLE OF BABY ELEPHANTS ABOVE ME
TREVOR, 4-night trip

8/10 Good

All the staff were helpful and friendly with nothing being too much trouble
2-night trip

8/10 Good

Hotel was very comfortable and welcoming. Staff very nice. The menu could be a bit more varied.
3-night trip

10/10 Excellent

1-night trip