Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive
Free beach shuttle
Restaurants
Rossina Cafe - 11 min walk
Carl's Jr. - 17 min walk
Pescaderia Estrada - 3 min drive
Escama - 4 min drive
El Capitán - 4 min drive
About this property
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features a rooftop terrace and puts you within a 15-minute walk of Tulum National Park. Guests can visit the spa to be pampered with beachside massages, body wraps or facials, and Olio, one of 10 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious property include 10 outdoor pools, a beach bar and a snack bar/deli. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals, snacks and beverages included
24-hour room service
Languages
English, French, Spanish
At a glance
Hotel size
301 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 0.8 miles (1.3 kilometres) from the main building and the parking area.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered on-site self-parking
Free secured, covered on-site valet parking
Off-site
Free beach shuttle
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
10 restaurants
5 bars/lounges
Beach bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Free beach shuttle
Beach yoga
Beach volleyball
Private beach nearby
Free beach club nearby
Working away
Business centre
2 meeting rooms
Conference centre (5000 square feet of space)
Services
24-hour front desk
Concierge services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free beach shuttle
Beach sunloungers
Beach towels
Beach umbrellas
Facilities
4 buildings/towers
Built in 2022
ATM/banking
Rooftop terrace
10 outdoor pools
Full-service spa
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Closed-captioned TV
Well-lit path to entrance
Smooth flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Olio – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner.
Jasmine – This restaurant serves breakfast and dinner. Open daily.
Seaside Grill – This restaurant only serves dinner. Open daily.
Market Café – Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill – Overlooking the garden, this fine-dining restaurant only serves dinner. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive
Frequently asked questions
Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there are 10 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive also has 5 bars and beach cabanas.
Are there restaurants at or near Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there are 10 on-site restaurants, featuring Mediterranean cuisine and garden views.
Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive like?
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is a short 14-minute walk from Tulum National Park and 15 minutes' walk from Hunab Lifestyle Center.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 August 2024
Amazing service. Quiet during sleeping hours. The beach club also has amazing service and is included in the all inclusive. The excursions were safe and well coordinated. They even provide transportation for you to and from. Cab service is available if you want to stay at the beach longer or venture out into the city for other dinning options. Highly recommend. This is a brand new property as well. Rooms were amazing. We got the swim out room and the water was not too cold or too hot. 10 out of 10 experience.
Tevin
Tevin, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
The treatment and reaction to our demands were great
Hani A
Hani A, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Craig
Craig, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Great service..staff was super friendly..just didn’t like the fact that we were been forced or feeling pressured to attend a seminar in secrets azul
Damion
Damion, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
The ambiance was amazing. All staff members were very attentive.
Angelica
Angelica, 3-night romance trip
Verified Expedia guest review
8/10 Very good
15 August 2024
Nice space, many pools but no direct access to the beach.
Hilary-Lise
Hilary-Lise, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Loved everything about Secrets Tulum to the food, drinks, staff, and grounds itself.
Thank you so much for an unforgettable vacation!
Steffi Jean
Steffi Jean, 5-night romance trip
Verified Expedia guest review
6/10 Good
12 August 2024
1. The drinks, they’re all watered down. Stick to champagne and wines if you don’t want something messed with. They didn’t have savignon blanc, which is kind of crazy.
2. It’s an all inclusive for a decent price, having said that, the food isn’t great and they attempt to distract you with presentation, although there are some good food places I wouldn’t recommend staying here more then 3-4 nights.
3. Marketing, they kept offering us a breakfast at another resort with a promise of 2 free nights at another hyiatt. When we would ask hotel staff for help with some thing, they would mix this Marketing into their answer. It got so annoying to the point where I just started cutting them off.
4. It’s quiet, too quiet, literally you would be by yourself in a pool with maybe one other person in a huge pool.
5. Big negative was watering down our drinks, people travel to relax and have a drink, not have their drinks messed with. Having said all that, it was an all inclusive and it was relatively cheap and that likely goes hand-in-hand with the quality of food and beverage
Adam
Adam, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
beautiful experience, clean, great service and genuinely
good people. Quiet and able to truly enjoy vacation, wonderful food, excursions and atmosphere to relax
and recharge. will be back again
marissa
marissa, 5-night trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Luis Angel
Luis Angel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
John
John, 7-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Property aesthetics were immaculate. Staff and service was outstanding excluding minor complications and miscommunication. My visit was very pleasant and will recommend
Janaye
Janaye, 4-night romance trip
Verified Expedia guest review
8/10 Very good
30 July 2024
This property is well maintained & clean.
Terrell
Terrell, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Madilyn
Madilyn, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
10/10. Everything and everybody! I loved it here! Will definitely be back with a group of friends this time!
Ashley
Ashley, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Adela was so sweet and extremely friendly. She made me feel welcomed and included.
She was awesome
Robyn
Robyn, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Wonderful adults on resort. Many pools, restaurants and bars. The rooms are great, cleaned twice a day.
Kleiton Vinicius
Kleiton Vinicius, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Beautiful modern property clean and well kept.
Clark
Clark, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
The resort was beautiful and very clean. The staff was very friendly and attentive. The food was good also!
Ciara
Ciara, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
This hotel is perfect for couples. A very nice place to rest and romance. Love pools and all the amenities. I will definitely return to
this hotel.
JOSE LUIS AñEZ
JOSE LUIS AñEZ, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Excellent
Roel
Roel, 3-night trip
Verified Expedia guest review
4/10 Fair
3 July 2024
The resort was secluded and away from everything. It was as described an adult only resort but the dining was quality was not great quality. The variety was lacking flavor, my husband and I got sick the first night. We had a discrepancy with our payment when checking in and it was very frustrating to say the least. It would have been helpful to know prior to travel that this resort did not accept US currency and only wanted strictly credit cards as payment. We thought it was optional. I would not recommend this resort to anyone.
Piccola
Piccola, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Mohammad Tariq
Mohammad Tariq, 3-night trip
Verified Expedia guest review
8/10 Very good
3 July 2024
Ijinayah
Ijinayah, 4-night trip
Verified Expedia guest review
8/10 Very good
30 June 2024
This resort is beautiful, the service and food was amazing. Multiple pools and bars AND a beach club. They had shows and entertainment every night. Would definitely recommend and go back. Beware of the mosquitos!