This aparthotel puts you within a 10-minute drive of Tulum Beach and Tulum National Park. You can visit the spa to indulge in deep-tissue massages, detox wraps or aromatherapy, and Mexican cuisine is served at Ocho Treinta, which is open for breakfast and lunch. The property features an outdoor pool, a bar/lounge and a terrace.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Free beach club nearby
Pool/Spa
Outdoor pool
Hot tub
Sauna
Full-service spa
Massages
1 treatment room
Deep-tissue massages
Thai massages
Prenatal massages
Hot stone massages
Sports massages
Swedish massages
Detox wraps
Aromatherapy
Internet
Free WiFi
Parking and transport
Free uncovered self-parking on site
24-hour return airport shuttle (surcharge)
Restaurants on site
Ocho Treinta
Food and drink
Fridge (mini)
Microwave
Freezer
Coffee/tea maker
Dining
1 restaurant and 1 coffee shop/cafe
1 bar
Minibar
Bedrooms
Down duvet
Bed sheets provided
Bathrooms
1 bathroom
Separate bath and shower
Rainfall shower head
Deep-soaking bath
Towels provided
Soap
Shampoo
Toilet paper
Hairdryer
Dressing gowns
Entertainment
42-inch smart TV with cable service
Streaming services
Outdoor areas
Terrace
Balcony or patio
Garden
Outdoor furniture
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 127
Roll-in shower
Roll-in shower width (centimetres): 91
Tile flooring in public areas
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible restaurant
Wheelchair-accessible path to lift
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Housekeeping (on request)
Window screens
Guidebooks/recommendations
Iron/ironing board
Luggage storage
In-room massages
Location highlights
In a rural location
Near a hospital
On the boardwalk
Things to do
Nature reserve
Bike hire on site
Swimming nearby
Horse riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
3 floors
3 buildings
Built in 2021
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Ocho Treinta – This restaurant specialises in Mexican cuisine and serves breakfast, brunch and lunch.
Fees & policies
Refundable deposits
A damage deposit of USD 300 will be collected before check-in
Optional extras
Airport shuttle service is offered for an extra charge of USD 220 per person (return)
Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Suite Amor Tulum
Suite Amor Tulum -Onsite Cenote, Temazcal & Spa Tulum
Suite Amor Tulum -Onsite Cenote, Temazcal & Spa Aparthotel
Suite Amor Tulum -Onsite Cenote, Temazcal & Spa Aparthotel Tulum
Frequently asked questions
Does Suite Amor Tulum -Onsite Cenote, Temazcal & Spa offer free cancellation for a full refund?
Yes, Suite Amor Tulum -Onsite Cenote, Temazcal & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there's an outdoor pool.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking.
Is an airport shuttle service offered by this aparthotel?
Yes, an airport shuttle is available. The charge is USD 220 per person return.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Suite Amor Tulum -Onsite Cenote, Temazcal & Spa and nearby?
Have fun with nearby activities such as horse riding and swimming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Suite Amor Tulum -Onsite Cenote, Temazcal & Spa also has a garden.
Are there restaurants at or near this aparthotel?
Yes, Ocho Treinta offers Mexican cuisine.
Does Suite Amor Tulum -Onsite Cenote, Temazcal & Spa have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Suite Amor Tulum -Onsite Cenote, Temazcal & Spa have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Suite Amor Tulum -Onsite Cenote, Temazcal & Spa like?
Suite Amor Tulum -Onsite Cenote, Temazcal & Spa is located on the boardwalk.
Popular attractions include Tulum Beach, which is 6 minutes away by car.
Suite Amor Tulum -Onsite Cenote, Temazcal & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Amenities
7.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
27 April 2024
The sheets and towels were stained.
Maurice
Maurice, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 April 2024
Brittany
Brittany, 5-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2024
The room itself was beautiful we used the outdoor bathtub everyday it was so romantic. The location is only about a mile away from the beach which is very convenient. When booking we didn’t realize it’s an independently owned apartment in a complex and not a hotel. With that in mind - they only give you 2 towels for the beach/pool and you can’t request more at the desk. Also the front desk staff was inexperienced.