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Hotel Goldener Stern - contactless check-in

2.5 star property
Belle Époque hotel within walking distance of Chapel Bridge

Choose dates to view prices

Photo gallery for Hotel Goldener Stern - contactless check-in

Exterior
1 bedroom, down duvets, in-room safe, desk
Handrails in stairways
Mountain view
1 bedroom, down duvets, in-room safe, desk
At Hotel Goldener Stern - contactless check-in, you'll be within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Weekly housekeeping
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Espresso maker
  • Lift
  • Limited housekeeping
  • Mini fridge
  • Hairdryer
The current price is RM893
RM974 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Quadruple Room

1 bedroom, down duvets, in-room safe, desk

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

1 bedroom, down duvets, in-room safe, desk

Superior Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

1 bedroom, down duvets, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, down duvets, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

In-room safe, desk, soundproofing, free WiFi

ibis budget Luzern City

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,005 reviews
The price is RM725
RM799 total
includes taxes & fees
31 Aug - 1 Sept
ibis budget Luzern City
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About the area

Map
35 Burgerstrasse, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Chateau Guetsch - 10 min walk - 0.8 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Zurich Airport (ZRH) - 55 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬2 min walk
  • ‪Melissa's Kitchen - ‬1 min walk
  • ‪Suter's Meile - ‬1 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬2 min walk

About this property

Hotel Goldener Stern - contactless check-in

At Hotel Goldener Stern - contactless check-in, you'll be within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Facilities

  • Walkway to water
  • Belle Époque architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 62
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 42-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Mini fridge

More

  • Weekly housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

Does Hotel Goldener Stern - contactless check-in offer free cancellation for a full refund?

Yes, Hotel Goldener Stern - contactless check-in does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Goldener Stern - contactless check-in?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Goldener Stern - contactless check-in?

Sorry, there's no on-site parking at Hotel Goldener Stern - contactless check-in.

What are the check-in and check-out times at Hotel Goldener Stern - contactless check-in?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an on-site casino at Hotel Goldener Stern - contactless check-in?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (17-min walk) is nearby.

What is there to do at Hotel Goldener Stern - contactless check-in and nearby?

Recommended spots to visit include Swiss Transportation Museum (1.9 mi).

What's the area around Hotel Goldener Stern - contactless check-in like?

Hotel Goldener Stern - contactless check-in is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 5 minutes' walk from Chapel Bridge.

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Hotel Goldener Stern - contactless check-in Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Great location and nice room.
Paul, 1-night trip

10/10 Excellent

Good location. The room was cozy. We enjoyed our stay.
Fabiano, 1-night trip

8/10 Good

the location was great.
Katherine Joy, 6-night trip

8/10 Good

Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Chris, 2-night trip

10/10 Excellent

What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
haf, 3-night trip

8/10 Good

Great location, especially for us as a stopover for one night. Close to shopping, dining, and the train station. You have to make sure you can access email to get check-in instructions, which can be challenging for international travelers. There is no reception. The rooms are small but clean.
Jamie, 1-night trip

10/10 Excellent

GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. Parking is right there.
Sonya, 1-night trip

10/10 Excellent

The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything.
Jean, 2-night trip

10/10 Excellent

Great location and fantastic accommodation
Todd, 1-night trip

8/10 Good

We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.
Samantha, 1-night trip

10/10 Excellent

Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.
Paul, 2-night trip

6/10 Okay

Area in general was loud at night. We had to open windows at night to keep the room cooler (as there’s no AC), and that made the noise worse. There’s also a bar downstairs and we smelled weed when we entered the building.
Satish, 1-night trip

10/10 Excellent

Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Lorry, 2-night trip

10/10 Excellent

Great hotel.

Great location. Very easy to self checkin
2-night trip

10/10 Excellent

Great

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Ryan, 2-night trip

6/10 Okay

The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.
Tim, 2-night trip

10/10 Excellent

Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel!

10/10 Excellent

An extremely beautiful hotel in the middle of the city of Lucerne. It was recently renovated and now shines in new splendor. The entire guest journey is automated and works perfectly. I can recommend the hotel for tourists as well as business travelers. I will certainly be back!
Raphael, 1-night trip

10/10 Excellent

Too hot , need AC
Cindy, 1-night trip

2/10 Terrible

Not a place for folks with mobility issues—tiny lift, tiny rooms, no air conditioning, two pillows, the list is endless. If you needed a room cheap and convenient to all, this would work, but for most it won’t.
diane, 2-night trip

2/10 Terrible

There is no AC. Therefore, Never stay during summer. It's rerrible to stay in this season.
SEOK, 2-night trip

2/10 Terrible

No AC. Overpriced and horrible place to satay
Muhibba, 1-night trip

6/10 Okay

Sent an email to management about the accommodations, but never received a reply. Users should understand that no contact check in means no staff on site. Bar downstairs is very noisy. Should have more than one fan available for all the guests at the property.
Jan, 2-night trip

4/10 Poor

No AC very hot
Tessa, 2-night trip

2/10 Terrible

Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt
Andrew, 2-night trip