When you stay at Wyndham Residences Tulum, you'll be a short five-minute drive from Jaguar Park and Tulum National Park. After splashing around at the 2 outdoor pools, you can unwind with a drink at the pool bar. A fitness centre, a children's pool and a garden are other highlights.
When you stay at Wyndham Residences Tulum, you'll be a short five-minute drive from Jaguar Park and Tulum National Park. After splashing around at the 2 outdoor pools, you can unwind with a drink at the pool bar. A fitness centre, a children's pool and a garden are other highlights.
At a glance
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Hotel size
287 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.36 per accommodation, per night. This tax does not apply to children under 12 years of age.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from 24 March 2026 to 31 December 2026 (dates subject to change).
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 0123009D8CF5E
Also known as
Wyndham Tulum Hotel
Wyndham Tulum Tulum
Wyndham Tulum Hotel Tulum
Frequently asked questions
Is Wyndham Residences Tulum currently open?
This property is closed from 24 March 2026 to 31 December 2026 (dates subject to change).
Is there a pool at Wyndham Residences Tulum?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Wyndham Residences Tulum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Residences Tulum?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Wyndham Residences Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Wyndham Residences Tulum and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
What's the area around Wyndham Residences Tulum like?
Wyndham Residences Tulum is a short 1-minute walk from Jaguar Park and 7 minutes' walk from Hunab Lifestyle Center.
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Reviews
Wyndham Residences Tulum Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.2
Amenities
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pool area was fantastic, relaxing, and beautiful, with multiple pools and plenty of loungers to unwind. (15 reviews)
The gym is well-equipped and suitable for an average workout. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
15 Dec 2025
Clean room, nice staff, beautiful pools.
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
9 Dec 2025
Nice hotel and clean. The pool is so beautiful
Wanda
Wanda, 4-night trip
Verified
6/10 Good
7 Dec 2025
Peaceful with great pool area
5 minutes to downtown and 10 minutes to beach
Magnoulia
Magnoulia, 7-night trip
Verified
10/10 Exceptional
16 Nov 2025
Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
Michael
Michael, 6-night trip
Verified
8/10 Very good
7 Jan 2026
Great time in Tulum Wyndham, overall experience could have been better if there were more options on dining at the resort but the outside dining options were great so we enjoyed time outside of the resort and in the city
Jae G
Jae G, 7-night trip
Verified
10/10 Exceptional
12 Nov 2025
Amazing.. love it specially the food
Tanvinder
Tanvinder, 2-night trip
Verified
10/10 Exceptional
29 Jan 2026
We loved this hotel and would definitely come back. Daily breakfast was included, the room was beautiful and spacious, and the staff was super friendly and helpful. You also can park your car for free in the underground parking garage. The only deterrents were that the walls seem thin and you can sometimes hear other guests, and the hotel plays very loud club beat music in the restaurant/pool area starting at 8:30 a.m. and lasting all day. Otherwise it was wonderful, and we will definitely return.
Madelein
Madelein, 5-night trip
Verified
10/10 Exceptional
5 Dec 2025
Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent.
Yan
Yan, 1-night trip
Verified
10/10 Exceptional
28 Nov 2025
Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
Isamar
Isamar, 5-night trip
Verified
10/10 Exceptional
9 Oct 2025
This hotel was about 10-15 minutes away from major sites i.e National Park. Great private location for relaxation.
Catrina
Catrina, 4-night trip
Verified
10/10 Exceptional
22 Dec 2025
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
Alison
Alison, 4-night trip
Verified
6/10 Good
12 Nov 2025
Staff was amazing during my stay, the room pipes were not working during my stay, and delicious food in the restaurant
Eduardo
Eduardo, 1-night trip
Verified
10/10 Exceptional
3 Dec 2025
New and great service
Krisstof
Krisstof, 3-night trip
Verified
10/10 Exceptional
17 Nov 2025
The maid went above and beyond to ensure our room was clean.
Narval
Narval, 3-night trip
Verified
8/10 Very good
9 Dec 2025
Restaurant, front desk and facility staff were the best around. Wyndham is very lucky to have such amazing staff. The pools are relaxing and beautiful and it's a great place to unwind if you are not looking to stay in the loud beachfront party scene.
However, be aware that the walls are paper thin and the hotel A/C system is hit or miss. So bring ear plugs and make sure you check the a/c works in your room before settling in.
Mara
Mara, 4-night trip
Verified
6/10 Good
4 Jan 2026
Food is bad, cheesecake was really hard. Food is expensive for the quality and price. Buffet is not very good either, better to eat out somewhere different. Rooms are clean and comfortable. The room with the pool, the water is cold, and turbins will work 7 pm only, then you have cold water, if you go in winter break don't take that room.
Staff is kind and helpful
Sara
Sara, 2-night trip
Verified
10/10 Exceptional
7 Oct 2025
Wyndham Tulum A hidden gem
The Wyndham Tulum is beautiful and the staff outstanding. Myltha, the front desk manager goes above and beyond to make sure guests have a wonderful stay. Martin in the restaurant served our food with great care. It was delicious. Rent a scooter-ATV-bike--both town and beach are near by.
Margaret
Margaret, 7-night trip
Verified
10/10 Exceptional
26 Sept 2025
Isolated enough to feel private but very close to the town center. I recommend renting a car but on cooler evenings it’s pretty easy to walk to convenience stores and there are plenty of taxis to take you to the center. The pools are all incredible and the staff are very helpful and kind and were quick to respond any issue that came up. I thoroughly enjoyed my stay and would love to come back.
Christopher Michael
Christopher Michael, 7-night trip
Verified
8/10 Very good
15 Dec 2025
Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain.
A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use.
Staff was friendly the whole time.
I'd stay again, as long as I had a car.
Aggie
Aggie, 4-night trip
Verified
8/10 Very good
16 Nov 2025
Room was great!
You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay.
Points for improvement:
More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
Shailesh
Shailesh, 4-night trip
Verified
10/10 Exceptional
19 Jun 2025
It’s really a stunning view. There is an adult pool and family pool which is nice. Stuff is very nice! All in all would definitely recommend.
Beanca
Beanca, 1-night trip
Verified
8/10 Very good
15 Oct 2025
Enjoyed our stay here. Worth the price. Clean and luxurious. Without a car, a taxi is basically needed to get anywhere.
One-bedroom suite was spacious and fit our needs. Limited appliances and plates/utensils/glassware, but you can call the front desk and have it delivered from the common dining area.
Breakfast included was great and made it easy.
The place was quite empty, so had no problems finding space by the pool or in the dining area.
Mitchell
Mitchell, 4-night trip
Verified
10/10 Exceptional
23 Jul 2025
The staff pretty courteous and resolving.
Nice experience. Gabriel & Leonel the waiters at the pool area bar very friendly .
Dora
Dora, 3-night trip
Verified
10/10 Exceptional
12 Mar 2025
We really enjoyed the level of service offered by the staff at Wyndham Tulum. Also the location was great for our needs and the property was beautiful, clean, and well maintained. Our only wish is that we had more time there.
David
David, 2-night trip
Verified
10/10 Exceptional
11 Jul 2025
Great property and price. I loved the fact that they had a family pool and adults-only pool. My daughter was about to have as much fun as she wanted, and the adult side seemed really nice! Small detail, but I stayed for 7 days and they didn't automatically refill the coffee station every day. Overall, I highly recommend this hotel.