When you stay at Hyatt Place Merida/Via Montejo, you'll be in a fantastic location, only a five-minute walk from U.S. Consulate General Mérida and The Harbor Lifestyle Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Also, Yucatán Siglo XXI Convention Center and Paseo de Montejo are a short five-minute drive away.
Calle 60 Av Prolongacion Paseo de Montejo no 1, Colonia Via Montejo, Mérida, YUC, 97180
What's nearby
The Harbor Lifestyle Mall - 2 min walk - 0.2 km
U.S. Consulate General Mérida - 2 min walk - 0.2 km
Plaza Galerias Mall - 10 min walk - 0.9 km
Yucatán Siglo XXI Convention Center - 19 min walk - 1.7 km
Paseo de Montejo - 4 min drive - 2.2 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 29 min drive
Teya-Merida Station - 28 min drive
Restaurants
Chili's Grill & Bar - 12 min walk
Texas Roadhouse - 6 min walk
Starbucks - 3 min walk
McDonald's - 15 min walk
Popeyes Louisiana Chicken - 2 min drive
About this property
Hyatt Place Merida/Via Montejo
When you stay at Hyatt Place Merida/Via Montejo, you'll be in a fantastic location, only a five-minute walk from U.S. Consulate General Mérida and The Harbor Lifestyle Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Also, Yucatán Siglo XXI Convention Center and Paseo de Montejo are a short five-minute drive away.
At a glance
DONE
Hotel size
142 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Working away
Meeting rooms
Services
24-hour front desk
Facilities
24-hour fitness centre
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Bath or shower
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
Frequently asked questions
Is there a pool at Hyatt Place Merida/Via Montejo?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Place Merida/Via Montejo?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Place Merida/Via Montejo?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Merida/Via Montejo?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hyatt Place Merida/Via Montejo?
No, this hotel doesn't have a casino, but Juega Juega Casino (2-min drive) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hyatt Place Merida/Via Montejo and nearby?
Hyatt Place Merida/Via Montejo has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Merida/Via Montejo?
Yes, there's an on-site restaurant.
What's the area around Hyatt Place Merida/Via Montejo like?
Hyatt Place Merida/Via Montejo is a short 5-minute walk from U.S. Consulate General Mérida and 3 minutes' walk from The Harbor Lifestyle Mall.
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Reviews
Hyatt Place Merida/Via Montejo Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a variety of fresh fruits and was highly recommended. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
22 May 2026
The staff was very accommodating the room was impeccable.
Victor
Victor, 1-night trip
Verified
10/10 Exceptional
28 Jan 2026
Great location
Adriana
Adriana, 3-night trip
Verified
10/10 Exceptional
4 Jan 2026
Loved the pool and the friendly staff.
Norma Eugenia
Norma Eugenia, 4-night trip
Verified
10/10 Exceptional
23 Mar 2026
Very clean room an awesome staff
Rick
Rick, 5-night trip
Verified
10/10 Exceptional
11 Feb 2026
Nice hotel, seems like new. A lot of fruits on the breakfast. We would like to have better coffee but it’s not so important.
Denis
Denis, 1-night trip
Verified
10/10 Exceptional
12 Jan 2026
The room was immaculate clean. Very comfortable room for my family of five.
Lupe
Lupe, 1-night trip
Verified
10/10 Exceptional
2 Jan 2026
Staff at front desk were great! Very flexible and understanding, super willing to help. Especially Fernando and Karla were incredible hosts.
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
2 Jan 2026
The rooms were always clean but what made extra special our stay was the súper friendly staff, especially Lucila. She smiled always and did everything we needed, acted as concierge, bussed tables, recommended restaurants and places to visited, day and night. Every other staff member was the same. Even security helped with our Uber
Maria de los Angeles Gonzalez
Maria de los Angeles Gonzalez, 9-night trip
Verified
8/10 Very good
6 Feb 2026
Clean rooms, basic breakfast but decent.
Juanita
Juanita, 2-night trip
Verified
10/10 Exceptional
15 Apr 2026
Todo excelente
Romana
Romana, 3-night trip
Verified
10/10 Exceptional
27 Mar 2026
Good breakfast, fresh fruit
Charbel
Charbel, 1-night trip
Verified
10/10 Exceptional
26 May 2026
Excelente
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
25 May 2026
El hotel está muy nuevo, el personal súper atento y amable, el desayuno está muy completo.
Edgar I
Edgar I, 6-night trip
Verified
10/10 Exceptional
21 May 2026
Muy buen hotel de ciudad,exelente atención
juan antonio
juan antonio, 1-night trip
Verified
10/10 Exceptional
18 May 2026
Todo excelente en este hotel
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
16 May 2026
El hotel es casi nuevo las instalaciones están en perfecto estado y las habitaciones son súper cómodas.
Maribel
Maribel, 2-night trip
Verified
10/10 Exceptional
11 May 2026
Excelente servicio al cliente
diego
diego, 1-night trip
Verified
10/10 Exceptional
1 May 2026
Clean rooms, and very good breakfast.
Highly recommend 👍👌
Dorita
Dorita, 3-night trip
Verified
10/10 Exceptional
24 Apr 2026
Habitación muy cómoda, el personal muy atento, alberca rica, el parque para la familia fue bonito. Excelente hotel.
Lisek
Lisek, 2-night trip
Verified
8/10 Very good
4 Apr 2026
Le falta mejor sabor al desayuno y tal vez poner unos chilaquiles ya preparados.
SERGIO
SERGIO, 1-night trip
Verified
8/10 Very good
3 Apr 2026
El desayuno americano fatal la comida horrible; y al personal le falta ser más amable
JUAN ANTONIO
JUAN ANTONIO, 5-night trip
Verified
8/10 Very good
25 Mar 2026
La habitación en excelentes condiciones al igual que el resto del hotel, no hay servicio de restaurante ni room service después de las 22 horas y la oferta de alimentos que tienen para venta es muy limitada.
Patricia
Patricia, 3-night trip
Verified
2/10 Poor
21 Mar 2026
Fue la peor experiencia de mi vida, llegue temprano a la 1:00 pm, me dijeron que hasta las 3:00 pm habria habitacion disponible, asi que para avanzar en el proceso pague la habitación, a las 3:00 me dijeron que esperara otra media hora, una hora despues me dijeron que todavia no. Empece a ver que personas que iban llegando les edtsban dando llaves para cuartos. Volvi a preguntar sobre mi habitacion, me dijeron que no tenian nada disponible aún. Les dije que si no tenian habitacion que me regresaran mi dinero y asi lo hicieron sin ninguna explicación ni disculpa, eso fue a las 6:00 pm. Tuve que buscar habitación en otro hotel.
Muy mala experiencia, no vuelvo al Hyatt.