The Retreat at Sisal puts you a short five-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, this hotel is a short five-minute drive from Sisal Pier.
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 67 min drive
Restaurants
K Lu’um - 19 min walk
Club De Playa El Palmar Sisal - 13 min walk
Restaurante "La Palapa de Soco - 20 min walk
Restaurante "Dianesly - 20 min walk
Restaurante "Juanita - 20 min walk
About this property
The Retreat at Sisal
The Retreat at Sisal puts you a short five-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, this hotel is a short five-minute drive from Sisal Pier.
At a glance
DONE
Hotel size
4 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets stay for free (2 total)
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Services
Laundry facilities
Virtual front desk
Facilities
An outdoor pool
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Accessibility
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Sleep well
Blackout curtains
Pillow-top mattress
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Full-sized fridge/freezer
Kitchenette
Stovetop
Cookware, dishes and utensils
Dining table
More
LED light bulbs
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Is there a pool at The Retreat at Sisal?
Yes, there's an outdoor pool.
Are pets allowed at The Retreat at Sisal?
Yes, pets stay for free, with a limit of 2 total.
Is parking offered on site at The Retreat at Sisal?
Yes, there's free self parking.
What are the check-in and check-out times at The Retreat at Sisal?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at The Retreat at Sisal and nearby?
The Retreat at Sisal has an outdoor pool.
Does The Retreat at Sisal have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and cookware.
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Reviews
The Retreat at Sisal Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
26 Mar 2026
New property, super clean and comfortable
Jose Augusto
Jose Augusto, 2-night trip
Verified
10/10 Exceptional
19 Dec 2025
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Elizabth
Elizabth, 1-night trip
Verified
10/10 Exceptional
5 Jan 2026
Excellent property, don’t hesitate to book here.
Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property.
Mary and Pamela are excellent hostes
Ricardo
Ricardo, 1-night trip
Verified
8/10 Very good
9 Feb 2026
Excellent communications.
Mari-Anne
Mari-Anne, 2-night trip
Verified
8/10 Very good
4 May 2026
Todo funciona muy bien, sin embargo me parece un poco raro y quiza con cierto riesgo que el calentador de agua este dentro de la recámara, también hace un poco de ruido lo que puede afectar el descanso.
La alberca está increíble !!
Christian
Christian, 2-night trip
Verified
10/10 Exceptional
3 Jan 2026
El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio