El Cid Castilla Beach Hotel - All Inclusive

Property class: 4.5
Mazatlán beachfront hotel with golf course, spa

Choose dates to view prices

At El Cid Castilla Beach Hotel - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from The Mazatlan Malecón. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. La Pergola, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a golf course and a marina.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi
The current price is RM792
RM1,004 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Pool View

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view of a pool and palm trees.

Standard Pool View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a TV, a balcony with a view of the sea, and a chair.

Standard Ocean View

  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View All Inclusive Elite

A hotel room with two beds, a desk with a television, a view of the sea, and a ceiling fan.

Standard Ocean View All Inclusive Elite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Pool View All Inclusive Elite

A hotel room with two beds, a desk with a TV, a chair, a view of a pool, and a ceiling fan.

Standard Pool View All Inclusive Elite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Ocean View All Inclusive Elite Golf Package

A golf course with a pond, palm trees, and a clubhouse in the background.

Standard Ocean View All Inclusive Elite Golf Package

  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Spa
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About the area

Map
Av. Sábalo, Mazatlán, SIN, 82110

What's nearby

  • Playa Sábalo - 8 min walk - 0.7 km
  • Punta Camaron Beach - 14 min walk - 1.1 km
  • Sea Shell City Museum - 15 min walk - 1.3 km
  • The Mazatlan Malecón - 4 min drive - 2.3 km
  • El Cid Country Club Golf Course - 4 min drive - 1.2 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Panamá - ‬6 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪La Concha Restaurant - ‬4 min walk

About this property

El Cid Castilla Beach Hotel - All Inclusive

  • At El Cid Castilla Beach Hotel - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be a five-minute drive from The Mazatlan Malecón. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. La Pergola, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a golf course and a marina.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • Room service during certain hours
    • Meals and beverages at companion properties

Water activities

  • Kayaking

Land activities

    • Fitness facilities
    • Children's club
    • Childcare

Lessons/classes/games

    • Aerobics
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances

At a glance

CHECK-IN
16:00
CHECK-OUT
11:00

Hotel size

    • 500 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Free babysitting
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas (4-device limit)

Parking

    • On-site self-parking (USD 5 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle from 6:00 AM to 6:00 PM*

Off-site

    • Area shuttle within 30 kilometres*

Other information

    • Designated smoking areas

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Reviews

El Cid Castilla Beach Hotel - All Inclusive Reviews

8.4

Very good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is a lovely feature with beautiful views. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Our room was very clean with a beautiful balcony view. We enjoyed the buffet breakfast every morning and cocktails at the karaoke bar every night . The property is centrally located with restaurants shops and currency exchange within walking distance.
Verified review

10/10 Exceptional

Fun
Verified review

4/10 Fair

Nothing to expense
Verified review

10/10 Exceptional

.
Verified review

8/10 Very good

Hi,everything was great, but we had two inconvenience that made our vacations uncomfortable. The first one was that my wife and my two daughters were in the 15 and up yrs pool , and one lifeward kick them out infront of everyone, and then same day we had a reservation; and then when we went theyforgot to put our reservation. Thehotel need more organization.
Verified review

4/10 Fair

The hotel is advertised as all-inclusive, but it's not. It only includes certain buffet meals and meals around the pool. The restaurants on the property charge extra, which isn't mentioned on the website. I've stayed at other hotels, and I've never encountered an all-inclusive resort that wasn't truly all-inclusive.
Verified review

2/10 Poor

Muy mala comida y las instalaciones muy viejas y ruidosas
Verified review

10/10 Exceptional

Todo muy agusto no la pasamos mi familia y yo en Mazatlan muy bien todo gracias a Expedia todo estuvo muy bien las comidas y las bebidas excelente..
Verified review

10/10 Exceptional

Muy buen servicio
Verified review

10/10 Exceptional

Agradable estancia
Verified review

10/10 Exceptional

Una gran experiencia
Verified review

10/10 Exceptional

Todo muy bien
Verified review

2/10 Poor

Las habitaciones: Son demasiado antiguas, el baño de la habitación incluso tenía una fuga de agua, no tiene frigobar con bebidas, únicamente dos botellas de agua y un servicio de café que tienen costo, la camas no son cómodas. El restaurante: la comida es muy rica y tienen variedad sin embargo, el aire acondicionado no funciona, no es suficiente para el tamaño del restaurante por lo que SIEMPRE estás acalorado. La alberca: es de buen tamaño y en general está limpia, PERO nunca hay camastros disponibles ya que a pesar de que está prohibido apartarlos, siempre están apartados por la gente que incluso en todo el día no te dejan usarlos los meseros en esta área no son tan atentos. Snacks: a menos que quieras pasar más de media hora formado para tomar snacks porque no puedes llevarlos a tu camastro y únicamente son para consumir en el restaurante que siempre está lleno. Te piden un código de vestimenta incluso para el restaurante que está cerca de la playa. Club de playa: NO EXISTE, llel mar llega prácticamente al hotel y el poco espacio de arena está lleno de vendedores, no hay camastros en la playa. Los baños están sucios al igual que los pasillos y el elevador siempre está sucio ya que es el mismo que utiliza el personal para subir y bajar la basura y todo lo que usan para sus actividades.
Verified review

10/10 Exceptional

No me gustó que la habitación desde que la entregaron no funcionaba la cerradura y permaneció abierta desde que llegamos y fueron a repararla dos veces pero ninguna vez pudieron cerrarla
Verified review

10/10 Exceptional

El personal muy atento y amables, las habitaciones muy cómodas y limpias 10/10
Verified review

10/10 Exceptional

Gran servicio y muy buena comida
Verified review

10/10 Exceptional

Es un hotel excelente y más si vas con todo incluido elite recomendable al 100
Verified review

10/10 Exceptional

La atención excelente con excepción de los bares disponibles dentro de las albercas. Ha veces no había nadie
Verified review

6/10 Good

Las almohadas estaban muy altas
Verified review

6/10 Good

Alberca bien
Verified review

8/10 Very good

Las camas no son tan comodas, los alimentos del buffet ubicado en la playa no es tan bueno y tiene poca variedad.
Verified review

10/10 Exceptional

Se veía poco el mar pero la alberca sí se veía
Verified review

10/10 Exceptional

Excelelnte lugar para vacacionar
Verified review

8/10 Very good

La vista al mar fue excelente, la alberca nos encantó
Verified review

10/10 Exceptional

Muy excelente servicio e instalaciones y además el personal muy atento, en general muy satisfactorio el complejo muy bonito. Invitados a volver lo más pronto posible