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Hotel Boutique Los Balcones

3.5 star property
Family-friendly hotel with restaurant, near Plaza Rotary Market

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Photo gallery for Hotel Boutique Los Balcones

Lunch, dinner served; Latin American cuisine, al fresco dining
View from room
Business centre
Front of property
Private kitchen
Near Calderon Park, Hotel Boutique Los Balcones offers a warm welcome with free full breakfast, a rooftop terrace, and fine dining at SOLE MIO. Relax in the 2 hot springs or enjoy some pampering with a manicure/pedicure or massage. Previous guests rave about their stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is RM257
RM282 total
11 Sept - 12 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Patio

1 bedroom, premium bedding, down duvets, memory-foam beds

Single Room, Patio

Highlights

Patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Fridge
Dishwasher
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Annex Building

1 bedroom, premium bedding, down duvets, memory-foam beds

Double or Twin Room, Accessible, Annex Building

Highlights

Garden
Patio
Soundproofed
Individually furnished
Individually decorated
Heating
Fridge
Dishwasher
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Patio

1 bedroom, premium bedding, down duvets, memory-foam beds

Double Room, Patio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony

1 bedroom, premium bedding, down duvets, memory-foam beds

Single Room, Balcony

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Fridge
Dishwasher
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room, Balcony

1 bedroom, premium bedding, down duvets, memory-foam beds

Twin Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room, Balcony

1 bedroom, premium bedding, down duvets, memory-foam beds

Triple Room, Balcony

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

1 bedroom, premium bedding, down duvets, memory-foam beds

Double Room, Balcony

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, down duvets, memory-foam beds

Apartment, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Calderon Park - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 14 min walk - 1.2 km
  • Alejandro Serrano Aguilar Stadium - 3 min drive - 1.6 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Terminal Terrestre Station - 15 min walk
  • Unidad Nacional Tram Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Hot Dog del Tropical - ‬6 min walk
  • ‪Balcon Quiteño - ‬1 min walk
  • ‪cositas - ‬8 min walk

About this property

Hotel Boutique Los Balcones

Hotel Boutique Los Balcones is just 1.3 mi (2.2 km) from the airport and offers a shuttle during limited hours. Guests can indulge in massages or manicures and pedicures, and Latin American cuisine is served at SOLE MIO, which is open for lunch and dinner. Other highlights at this Colonial hotel include a rooftop terrace, a bar/lounge and a terrace. Public transportation is only a short walk: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • On-site self-parking (USD 12.50 per day)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle from 6:30 AM to 9 PM*
    • Ferry terminal shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Colonial architecture

Accessibility

  • Raised toilet seat
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free international calls

Food and drink

  • Fridge
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.

Dining

SOLE MIO – This fine-dining restaurant specialises in Latin American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per room (return)
  • Ferry terminal shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 5.0 per stay

Parking

  • Self-parking costs USD 12.50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Boutique Los Balcones Cuenca
Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Los Balcones offer free cancellation for a full refund?

Yes, Hotel Boutique Los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Los Balcones?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Boutique Los Balcones?

Yes. Self-parking costs USD 12.50 per day.

Is an airport shuttle service offered by Hotel Boutique Los Balcones?

Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room return.

What are the check-in and check-out times at Hotel Boutique Los Balcones?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Boutique Los Balcones and nearby?

Have fun with nearby activities such as cycling, fishing and hiking. Additional recreation nearby includes hot springs and ecotours. Hotel Boutique Los Balcones also has a garden.

Are there restaurants at or near Hotel Boutique Los Balcones?

Yes, SOLE MIO offers al fresco dining and Latin American cuisine.

Does Hotel Boutique Los Balcones have any outdoor private spaces?

Yes, every room features a garden.

What's the area around Hotel Boutique Los Balcones like?

Hotel Boutique Los Balcones is in Downtown Cuenca, a short 4-minute drive from Cuenca (CUE-Mariscal Lamar) and 4 minutes' walk from Plaza Rotary Market.

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Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Trip
Breakfast
Balcony
Water
Historical
Shower
Building

What guests liked

  • Breakfast was excellent each morning with great variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice place
David, 9-night trip

10/10 Excellent

Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.
Maria, 2-night trip

10/10 Excellent

It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Jorn, 2-night trip

10/10 Excellent

Clean, great breakfast, awesome people!
Craig K, 4-night trip

10/10 Excellent

Attention to detail and overall experience surpassed our expectations
Vicente, 2-night trip

10/10 Excellent

Nice old house renovated.
Jose, 1-night trip

10/10 Excellent

close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Frederick, 1-night trip

10/10 Excellent

It was a great hotel and excellent location.

10/10 Excellent

Very friendly manager and staff.
john, 3-night trip

10/10 Excellent

Excellent hotel
Gene, 5-night trip

10/10 Excellent

Great el centro hotel will stay again
Frederick, 1-night trip

10/10 Excellent

Clean
carla, 1-night trip

10/10 Excellent

Loved everything about this place.
Elissa, 1-night trip

10/10 Excellent

Wonderful Hotel and Staff

Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Lynn, 2-night trip

10/10 Excellent

The jacuzzi was the best part!
Jose, 1-night trip

8/10 Good

Keep up the good work!
Luis, 2-night trip

10/10 Excellent

Couldn’t ask for better

Outstanding, attractive property. Competent attentive and welcoming staff. Great breakfasts. In center of historic district. If you don’t want a cookie cutter experience, you couldn’t ask for better.
Elliott, 6-night trip

10/10 Excellent

Very nice
Rebecca, 1-night trip

10/10 Excellent

Property is in the historic center of the city which reminded us of a medieval European city, complete with cobblestone streets. Shopping and dining is all around and the area is walkable even at night. Taxis are readily available. The hotel is a historic building with character it's wood finishes are very well maintained. We had a relaxing stay and will stay here when next in Cuenca.
winston, 3-night trip

10/10 Excellent

The staff and thehy attention for me.

8/10 Good

It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.
Wei, 2-night trip

10/10 Excellent

This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!!
Lisa, 5-night trip

10/10 Excellent

Excellent hotel!

Of a three week trip to Ecuador, this was my favorite hotel! This hotel was great! The manager, Henry, spoke English well and was very attentive to our needs for our 4 day stay. The breakfast was excellent each morning. One evening we ate at the on site restaurant and ouor food and service was again great! I loved the unique old building. there are lots of exquisite touches. I also loved the decorating. Our room was hand painted with floral designs on the walls. The only downside was that on Friday and Saturday nights there was a loud band playing somewhere up the street. They played until about 2 am. Even with the windows closed we could hear them.
Joseph, 4-night trip

6/10 Okay

This hotel is located in the heart of historic Cuenca. It is inside a renovated old mansion and very pleasing inside. I had a small apartment on the second floor with lots of space. The staff is very friendly, and will help you with information and any taxi requests. Unfortunately, there were hot water issues. The system was simply unable to keep up a constant supply of water at a reasonable temperature while taking a shower. Water would come out cold, then turn scalding hot for a few minutes, which would prompt one to open up the cold water faucet. After this every single time the hot water would disappear..no amount of fiddling with the system by the staff would fix it. Not being able to take a proper shower on vacation is very disappointing. In spite of the great location I honestly cannot recommend this property unless you enjoy ice cold showers. I suspect that this issue may be present in other hotels in the area located inside historic buildings. Sometimes one regrets the desire to stay somewhere authentic and away from soulless Hampton Inns.

10/10 Excellent

Michael, 7-night trip