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Kaya Hotel

4.5 star property
Luxury hotel in Tuy Hoa with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kaya Hotel

Minibar, in-room safe, desk, free cots/infant beds
Lobby
Outdoor pool
Breakfast and lunch served
Front of property

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, free cots/infant beds

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Free bottled water
Cable channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, free cots/infant beds

Superior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Minibar
Free bottled water
Cable channels
Desk
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Room

Minibar, in-room safe, desk, free cots/infant beds

Luxury Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Minibar
Free bottled water
Cable channels
Desk
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
No.238 Hung Vuong Blvd, Tuy Hoa, Phu Yen (province)

What's nearby

  • Dien Hong Park - 3 min drive
  • Martyrs Memorial - 3 min drive
  • Nghinh Phong Tower - 3 min drive
  • Hon Yen - 21 min drive
  • Bai Xep Beach - 32 min drive

Getting around

  • Tuy Hoa (TBB-Dong Tac) - 11 min drive
  • Nha Trang (CXR-Cam Ranh) - 179 min drive
  • Ga Dong Tac Station - 10 min drive
  • Ga Hoa Da Station - 18 min drive
  • Ga Phu Hiep Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh mì Cô Bé - ‬3 min walk
  • ‪Cà Phê Noon Concept - ‬4 min walk
  • ‪Cháo Hàu - Lê Lợi - ‬13 min walk
  • ‪Phố Xanh coffee - ‬6 min walk
  • ‪Cafe Hiệp Yến - ‬2 min walk

About this property

Kaya Hotel

Kaya Hotel is only 4.4 mi (7 km) from the airport and offers a shuttle. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 82 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
WIFI

Internet

    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ming Spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for VND 400000 per night

Policies

This property accepts credit cards.

Also known as

Kaya Hotel Tuy Hoa
Kaya Tuy Hoa
Kaya Hotel Hotel
Vietnam - Phu Yen
Kaya Hotel Tuy Hoa
Kaya Hotel Hotel Tuy Hoa

Frequently asked questions

Does Kaya Hotel offer free cancellation for a full refund?
Yes, Kaya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kaya Hotel?
Yes, there's an outdoor pool.
Is an airport shuttle service offered by Kaya Hotel?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one way.
What are the check-in and check-out times at Kaya Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Kaya Hotel and nearby?
Kaya Hotel has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Kaya Hotel?
Yes, there's an on-site restaurant, Palm Garden.

Kaya Hotel Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Good

Disappointed stay for a 4 Star rated hotel
The hotel was old, given a damaged wire hair dryer, when plug in whole room black out, called the front office and maintenance takes 10 minutes before they come to your room to fix it. I stayed there for 4 nights and they never change the bed sheets, pillow case and it stinks, always need to put a towel over my pillow case. Never vacuum or mop the floor. Most of the staffs don't speak English and we have communication problem. Breakfast was good. Service staffs at breakfast, front office an security were helpful.
Verified Hotels.com guest review

4/10 Fair

Just ok. It looks better online than in person. Manager was not helpful. On major street.
sharon, 1-night trip
Verified Expedia guest review

8/10 Very good

Hotel in good location. Closed to all entertainmen
Friendly staff, bathroom have a bit problems with water over floor, bed and pillows had bad smells that you need to asked for replacement with new. Good food, if you expect staying in three star hotel then it's good one.
Verified Expedia guest review

8/10 Very good

Pleasant hotel in good location
Pleasant hotel in a good location, a short walk to the beach which we had to ourselves. Room was large and so very spacious. It appears to be the best hotel in Tuy Hoa, which is not used to seeing foreign tourists (which is how they refer to westerners). It's a great place getting away from the hustle and bustle of some of the bigger places in Vietnam. Only gripe is that the hotel shows pictures of sunbeds by the pool and there aren't any. Only hard chairs. Price was good for this standard of hotel.
Verified Hotels.com guest review

8/10 Very good

Vacation
Convenient at the city center, eassy to go around.
Verified Expedia guest review

6/10 Good

Kaya Hotel. Needs some staff training
I didn't know what to expect at Kaya Hotel. I arrive daily early and was told they were full and the room wasn't ready. The hotel was not full, in fact when I did check in, I never saw another person on my floor. No problem, they looked after my luggage for me. The staff were friendly. But what seems to be the problem here, is a severe lack of staff training. I dined in all 3 areas that sell food. I have dined in all of them several times before with no problem. This time was a little different. The top restaurant on the 15th floor had great tasting food and great service. Their staff were very friendly and the food peortions were big. Well done. I had breakfast on the ground floor. Breakfast was ok. I had cereal and scrambled eggs and a juice. These were all good. But there was only green tea. Please supply black tea (liptons or the like). I tried the sausages. They were not nice, so didn't eat any more than 1 bite. Again, the staff were friendly and nice, but a bit of staff training, to show them what a bowl is, would help. I asked for one for my corn flakes and was handed a coffee mug. But the pool bar was where the problems were for this hotel. I was handed a menu by one of the staff (male) and I pointed to a vanilla ice cream milkshake and told him the name in Vietnamese. He bought me 2 scoops of ice cream. I said no and asked for the menu. A great girl brought it out to me and I showed what I had ordered. The fries with cheese I ordered was a very small serving too.
Verified Hotels.com guest review

2/10 Poor

Manager he should be replaced
I was told that I had to leave today when I went to front desk with my luggage all packed they told me I had 1 more day after I packed all my things in my luggage manager made mistakes and no compansation for all my trouble I had to go thru packing and unpacking
Verified Expedia guest review

8/10 Very good

Great Experience
It was an overall great experience. Location is convenient.
Verified Expedia guest review

8/10 Very good

Great Staff with good food
It was very good but beds were hard but to be expected in Vietnam. I am not sure it is worth a 4 star rating but very nice anyway.
Verified Hotels.com guest review

4/10 Fair

Terrible 4 stars hotel
The hotel is more like a two stars than a 4 stars. One thing which I found very disturbing was people are allowed to smoke in the eating area.many Flies were seen flying and landing on food . We had two rooms and there were problems with the bath rooms in both. One was fixed, but the other could not be fixed , water was leaking out on the floor every time we had a shower, which was dangerous. I can point out many other things are wrong with this hotel but I don't think management would care to take action by the look of it.
Verified Hotels.com guest review

10/10 Exceptional

Spacious room in great condition
The hotel is very new, or at least it seems to look very new and modern. The room is spacious with a bit of Japanese interior style, and is well maintained in great condition. The view is great to wake up and enjoy in the early morning. Truly enjoy the peaceful and quiet space here. The staffs are great with friendly attitude and very service oriented. We have an incident with the motorbike they rented us, however they did listen and sort it out well.
Verified Hotels.com guest review

6/10 Good

Big,older hotel..shows its age but comfortable.
Older hotel,that shows its age a bit. The rooms were very comfortable. Breakfast was a local foods breakfast and was ok, but not great.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, close to the beach
I booked my parents to stay here for my marriage to a Vietnamese girl, the hotel was recommended by her. My parents loved it.
Verified Expedia guest review

4/10 Fair

Not worth to be a 4 stars Hotel
I booked a Luxury suite but it didn't look like a luxury suite or deserve deserves a 4 stars rate. Went I checked out and ask them if I could see the total charges to my room and they said it's their policy not to show it.
Verified Hotels.com guest review

4/10 Fair

Mere ⭐️⭐️ hotel
Mere et ⭐️⭐️ hotel. Lille pool og vindue er utæt som gør at det piver når det blæser. Kort til at komme ind til værelsen virker ikke altid, så vi må vente på der kommer en og lukke os ind. Knap så smilende reception personale. Vi har 3 børn på 5, 9 og 10 år. De skulle betale for morgenmad. Det var vi ikke klar over at de skulle.
Kim, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Khách sạn nằm ở trục đường lớn của thanhg phố
Phòng ở đây sạch sẽ thoải mái. Ăn uống thì giá cả cũng phải chăng và khá ngon. Chỉ riêng việc massage thì hơi bị kỳ. Không lành mạnh lắm. Và tip thì bị nhân viên chê ỏng eo ít quá
Toan, 1-night trip
Verified Expedia guest review

6/10 Good

K.X., 1-night family trip
Verified Hotels.com guest review

6/10 Good

何回か出張で泊まっているが、従業員の態度が良くない。ロビーや廊下ですれ違い目があっても挨拶すらしない。受付も感じ悪いとしか言いようがない。
1-night trip
Verified Expedia guest review

10/10 Exceptional

Two nights at Tuy Hòa
big room, comfortable elevator, buffet with many choices, good WiFi, good parking garage, helpful staff, but small swimming pool
THONG, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent services! Parfait
Belle piscine au 6ieme. Beaucoup de gentillesse pour nous faciliter un départ en train à 22h, après le checkout à midi.
Verified Hotels.com guest review

8/10 Very good

The best breakfast
The closet is too smelly. The dry cleaning in the hotel did not handle the clothes properly even after the instruction.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

Trung binh
Nhan vien ks ko dc lich su lam
Verified Hotels.com guest review