6/10 Baik
2 Januari 2025
Cheap, but service unreliable
Using a basic search, this was the least expensive chain hotel location in the general Gatlinburg area. We stayed at this hotel for a week starting on the night of December 24. The room lacked clean towels after checking in, but I was able to get them from the front desk. The room smelled good (i.e., no smells from smoke). The main service problem was that the reception area wasn't able to provide any coffee reliably after the main coffeemaker apparently died on December 25 and that there was no maid service any time for our room during the seven night stay that we had. Part of this was inevitably because it was during the Christmas holiday; the hotel was probably only about 5% or 10% occupied on the nights of the 24th and 25th, so many employees apparently had the time off. This was still a good value for the price that we paid.
Eric
Eric, perjalanan 7 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan
