Staff was really nice, but the hotel took a deposit in the amount of $370, when the front desk told me they weren't going to charge for incidentals at all. Even if that was incorrect information, they had a sign that showed $100-$150 would be held for incidentals. This was taped to the counter. This deposit ruined my weekend there, and the communication with the hotel through Expedia was awkward, as the person I spoke to was not friendly at all. I have never given a bad review for anything, so this will be the first time I felt the need to. I would never go to this hotel again. But again, the actual staff was very friendly and accommodating, and it was greatly appreciated.