The Ben West Palm, Autograph Collection

Hotel with 2 restaurants, near Clematis Street

Choose dates to view prices

Where to?

Dates

November 2025

20

December 2025

Outdoor pool, pool umbrellas, pool loungers

Along Clematis Street, The Ben West Palm, Autograph Collection offers an upscale retreat with two restaurants and a poolside bar. Relax in the garden or take a dip in the outdoor pool surrounded by sun loungers and umbrellas. With free bicycle rentals, high-speed WiFi, dry cleaning services, helpful multilingual staff have left previous guests impressed.

VIP Access

Wonderful

Popular amenities

Electric vehicle charging point
Bar
Connecting rooms available
24/7 front desk
Parking available

Main amenities (12)

Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
24-hour fitness centre
Free use of bicycles
Valet parking
Pool bar
3 meeting rooms
Meeting rooms
Terrace

For families (6)

Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Terrace

RM1,896 total

includes taxes & fees

29 Nov - 30 Nov

Why we love this property

Exquisite dining options

Savour local and international flavours at 2 restaurants with pool and ocean views. This hotel offers cooked-to-order breakfast and vegan options.

Dream-worthy slumber

Drift into blissful sleep with hypo-allergenic and premium bedding on Egyptian cotton sheets. Blackout drapes ensure undisturbed rest in curated rooms.

Room options

Check availability for these dates

Tonight

Nov 20 - Nov 21

Tomorrow

Nov 21 - Nov 22

All rooms

1 bed

2 beds

Showing 18 of 18 rooms

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (View)

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Sea view
Sleeps 2
1 King Bed

Room, 1 King Bed, City View

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds (View)

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Sea view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, City View

Wonderful

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
City view
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

59 sq m
Sea view
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Premium bedding

Separate bedroom

32 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Marina view
Sleeps 2
1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
Marina view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

32 sq m
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated

Air conditioning

Heating

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Pet-friendly
Parking available

RM986 total

includes taxes & fees

23 Nov - 24 Nov

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About the area

251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

Clematis Street - 1 min walk - 0.1 km
CityPlace - 9 min walk - 0.8 km
Palm Beach Atlantic University - 14 min walk - 1.2 km
Palm Beach County Convention Center - 16 min walk - 1.4 km
Kravis Center For The Performing Arts - 18 min walk - 1.5 km

Getting around

West Palm Beach, FL (PBI-Palm Beach Intl.) - 14 min drive
Boca Raton, FL (BCT) - 29 min drive
West Palm Beach Central Brightline Train Station (WPT) - 8 min walk
Brightline West Palm Beach Station - 9 min walk
West Palm Beach Station - 15 min walk

Restaurants

‪Elisabetta's Ristorante - ‬1 min walk
‪Rocco's Tacos & Tequila Bar - ‬2 min walk
‪Roxy's Pub - ‬3 min walk
‪Lynora's Osteria - ‬3 min walk
‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

The Ben West Palm, Autograph Collection offers a great location, putting you within a 15-minute walk of Clematis Street and CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers.

At a glance

Hotel size

- 208 rooms
- Arranged over 8 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; check-in end time: 5:00 AM
- Express check-in/out available
- Minimum check-in age – 21
- Check-out time is 11:00 AM

Special check-in instructions

- Guests will receive smart lock details

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed (dogs only, up to 23 kg per pet)*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- On-site valet parking (USD 57 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
2 restaurants
2 bars/lounges
Poolside bar
Private dining

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Beach nearby

Working away

3 meeting rooms
Conference space (7791 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free bike hire
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2020
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Library
Fireplace in reception
Communal living room
24-hour fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Outdoor furniture
Traditional architecture

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Hand-held shower heads
Closed-captioned TV
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Pool hoist on site

Room amenities

Be entertained

55-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services

Home comfort

Air conditioning and heating
Minibar
Coffee/tea maker

Sleep well

Hypo-allergenic bedding
Blackout curtains
Premium bedding

What to enjoy

Individually decorated

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone
Desk chair

More

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations

Special features

Dining

Proper Grit – This bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Spruzzo – Overlooking the ocean and pool, this restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Fee & policy details

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 145 per accommodation, per stay

Parking

Valet parking costs USD 57 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ben West Palm, Autograph Collection Hotel

The Ben West Palm, Autograph Collection West Palm Beach

The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection offer free cancellation for a full refund?

Yes, The Ben West Palm, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ben West Palm, Autograph Collection?

Yes, there's an outdoor pool.

Are pets allowed at The Ben West Palm, Autograph Collection?

Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 145 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Ben West Palm, Autograph Collection?

Yes. Valet parking costs USD 57 per night. Electric car charging is available.

What are the check-in and check-out times at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an on-site casino at The Ben West Palm, Autograph Collection?

No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are both nearby.

What is there to do at The Ben West Palm, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. The Ben West Palm, Autograph Collection also has a garden.

Are there restaurants at or near The Ben West Palm, Autograph Collection?

Yes, there are 2 on-site restaurants, featuring local and international cuisine and ocean views.

What's the area around The Ben West Palm, Autograph Collection like?

The Ben West Palm, Autograph Collection is a short 8-minute walk from West Palm Beach Central Brightline Train Station (WPT) and 3 minutes' walk from Clematis Street. Travellers love the hotel's prime location.

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The Ben West Palm, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

The rooftop pool area was great, offering nice views and food and drink service. (5 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Room

Location

Food

Restaurant

View

Ambience

Drinks

Car

Bar

10/10 Exceptional

3 Aug 2025

Amazing stay!

Lisset, 1-night trip

10/10 Exceptional

27 Jul 2025

Wonderfull hotel

Nicoleta Paula, 4-night trip

10/10 Exceptional

19 Aug 2025

Always enjoy our stay at the Ben. Pedestrian friendly, excellent rooftop and pool, and service from checkin onward is consistent and strives to please.

Veronica, 2-night trip

10/10 Exceptional

15 Jul 2025

Absolutely amazing hotel. I definitely will be coming back.

Javier Sanchez, 2-night trip

10/10 Exceptional

9 Jun 2025

Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!

Jelena, 4-night trip

10/10 Exceptional

10 Jul 2025

Beautiful property perfect for attending fireworks on Clematis.

Marie, 1-night trip

10/10 Exceptional

1 Jul 2025

Beautiful view and nice rooms. Very luxurious

Michael, 1-night trip

10/10 Exceptional

20 Jul 2025

All was great but I must mentioned the wonderful the bed was along the pillows and sheet set

JOSE, 1-night trip

10/10 Exceptional

2 May 2025

It's beautiful and the staff is great!

ELIZABETH, 1-night trip

10/10 Exceptional

26 Jun 2025

Love customer service , my room, view and pool And restaurants and location.

Gity, 4-night trip

10/10 Exceptional

15 Mar 2025

Love this place

Alcides, 1-night trip

10/10 Exceptional

16 Mar 2025

Great facility and staff.

ROBERT, 2-night trip

10/10 Exceptional

26 Apr 2025

Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.

Christophe, 2-night trip

10/10 Exceptional

6 Jul 2025

First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.

Elenie, 3-night trip

10/10 Exceptional

12 Jul 2025

5 star

Lauren, 2-night trip

10/10 Exceptional

7 Jul 2025

Good place. The concierge was t helpful but whatever.

Mark, 3-night trip

10/10 Exceptional

7 Jan 2025

Beautiful property and wonderful staff!!

Linda, 2-night trip

2/10 Poor

10 Aug 2025

The Hotel Lacks A Shred Of Hospitality

Housekeeping began a saga of one bad hit after another and management was unable to fix the problem. I'll let the photos speak for themselves. I have disdain for this hotel and will never stay there again.

Gianna, 1-night trip