Grand Hotel Mercure Biedermeier Wien

Good location. Staff did not replenish lotion and water and were UK near about parking Instructions.

Good location, staff very helpful. Close to mitt train station.

Lovely hotel, helpful staff, had a lovely upgrade to a suite. 2 notes- we found 2 small pieces of glass/Perspex on the carpet- not easy to see, but although general cleanliness very good, vacuuming could have been more efficient. Also, we had a minibar in the room- it only had one bottle of beer & one coke between us. It really should have been one each, or a small bottle of wine would have been appreciated too.

Great hotel for short holiday, very good transport options and restaurants. We expected the room to have a bath+shower as that's what it said when we booked through an external site. But it actually only had a shower. Couldn't get a different room as it was a busy a Easter period. Water leaked out of shower cubicle when used, even when we were careful to close the doors tightly. But the staff cleaned the room every day leaving it nice and dry. The bed/mattress was clean and comfortable but certainly not as good as other Mercure/Novotel hotels we've been. The staff were very friendly and helpful. The location of the hotel is excellent. Short walk to Mitte and Landstraße stations. Very good restaurants on the same road. Wien Mitte Mall has a variety of shops too like the big Interspar. Definitely recommend the hotel for all the positives.

very good