This is the hotel I selected based on its Expedia rating and reviews, and where I have stayed for the last three years. I was satisfied with the hotel in the past two years, and based on its high rating and my previous experience, I chose to stay there again.
However, this time I found that the hotel was in a much worse condition compared to previous years. I felt the lack of attention to hygiene right from the hotel entrance. When I went up to my room, I saw that the hygiene issue was present there too.
The room smelled very bad.
The bathroom drain was open and giving off a terrible odor.
The floors were filthy.
When I informed the receptionist that the drain was open, they stated that they could not do anything and could only tell their supervisor the next day, and despite me mentioning that I would be checking out the next morning, no action was taken.
There was a problem with the elevator; when we got in to go up, the door slammed shut violently and involuntarily, and we barely managed to get out. I found the elevator to be unsafe.
I wrote this review to help others who are reading the comments. As someone who has stayed here in previous years and was satisfied, I believe that the hotel currently does not deserve its Expedia rating or the price paid.