L'Hotel du Collectionneur Arc de Triomphe

Desk personnel extremely helpful. The gym was pleasantly updated with very nice equipment.

Rooms passages hallways needs updating Needs new colour in hallways not enough lifts on each floor only one to 60 rooms to each floor so have to walk so much to get to the lift

Waited 20 minutes to check in, no que, but confused staff. Room was not ready way after check in time. Tickets in the bar for ”drinks” as compensation, well that was for beer. Room supposed to have 2 double beds. One was a fold out sofa that sang on its last verse. Service okay, but faulty-towers ish. A classic ”5” stars that was 30 ish percent cheaper than the rest, turned out in the quality.

The concierge & housekeeping a nightmare

Lobby team was excellent , breakfast bit expensive foot was good

Very nice hotel, great stay and location, very good staff and service

Gréât location. Air freshener in lobby was intoxicating. Staff was very accommodating and friendly.

We loved the location of this hotel and the staff was extremely helpful. Our stay included a delicious breakfast buffet. Very close to the Champs-Elysées and within walking distance to many attractions if you are physically fit and don’t mind the extra steps. My only reservation in giving this hotel 4 /5 is when we checked in at 14:45 on 23 Dec and had to wait an excessive amount of time for our room to be ready. We did not get into our room until 17:00 (check in is at 15:00). Aside from this, our stay was overall a pleasant experience!

Shower in the room sucked!! And the room fee approval was unknown until arrival

If purchase from Expedia they put you in a room without view or high level. They put me in a very ugly room and my window was facing the back wall Horrible