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The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

3.0 star property
Hotel within walking distance of Piazzale Michelangelo

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Photo gallery for The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

1 bedroom, minibar, desk, free cots/infant beds
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1 bedroom, minibar, desk, free cots/infant beds
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Property amenity
The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy offers a great location, putting you within a 15-minute walk of Uffizi Gallery and Ponte Vecchio. Also, Cathedral of Santa Maria del Fiore and Palazzo Vecchio are within a 15-minute walk. Fellow travellers like the helpful staff and overall property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Car hire on-site

Feel at home (6)

  • Free cots/infant beds
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service
  • Minibar
The current price is RM727
RM858 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 Queen Bed, River View

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Single Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, River View

1 bedroom, minibar, desk, free cots/infant beds

Superior Room, 1 King Bed with Sofa bed, River View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Ground Floor

1 bedroom, minibar, desk, free cots/infant beds

Room, 1 Queen Bed, Ground Floor

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Ground Floor

1 bedroom, minibar, desk, free cots/infant beds

Superior Room, 1 King Bed with Sofa bed, Ground Floor

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Minibar
Electric kettle
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Lungarno della Zecca Vecchia 26, Florence, FI, 50122

What's nearby

  • Uffizi Gallery - 8 min walk - 0.7 km
  • Piazza della Signoria - 10 min walk - 0.8 km
  • Ponte Vecchio - 11 min walk - 1.0 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Cathedral of Santa Maria del Fiore - 14 min walk - 1.2 km

Getting around

  • Peretola Airport (FLR) - 38 min drive
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 21 min walk
  • Florence Campo di Marte Station - 21 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 24 min walk
  • San Marco University Tram Stop - 21 min walk
  • Unità Tram Stop - 21 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 23 min walk

Restaurants

  • ‪Empireo Rooftop View American Bar & Pool - ‬1 min walk
  • ‪Baldovino - ‬3 min walk
  • ‪Queer - ‬5 min walk
  • ‪Speakeasy - ‬13 min walk
  • ‪Lodge Club - ‬15 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy offers a great location, putting you within a 15-minute walk of Uffizi Gallery and Ponte Vecchio. Also, Cathedral of Santa Maria del Fiore and Palazzo Vecchio are within a 15-minute walk. Fellow travellers like the helpful staff and overall property condition.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free off-site parking within 50 ft
    • Street parking available
VPN_KEY

Other information

    • Smoke-free property

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1AKLP8JJM

National rating

This property has received its official star rating from the local rating authority.

Also known as

Privilege Hotel Florence
Privilege Hotel
Privilege Florence
Privilege Hotel
The Sonetto powered by Sonder Hotel
The Sonetto powered by Sonder Florence
The Sonetto powered by Sonder Hotel Florence

Frequently asked questions

Does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy offer free cancellation for a full refund?

Yes, The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

Sorry, pets aren't allowed.

Is parking offered on site at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?

You can check in starting at 4:00 PM. Check-out time is 11 AM.

What's the area around The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy like?

The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy is a short 10-minute walk from Uffizi Gallery and 11 minutes' walk from Ponte Vecchio.

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The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Location

This Hotel is in an excellent location. The staff were most helpful and always on hand to give tips and advice regarding the area, travel and food options
Nicholas, 4-night trip

10/10 Exceptional

Hotel was great!
Brayden, 3-night trip

10/10 Exceptional

Great stay!
Eileen, 2-night trip

10/10 Exceptional

Fantastic hotel. Lovely staff. Beautiful rooms. Great breakfast.
John, 7-night trip

10/10 Exceptional

Perfect little hotel near city attractions

Excellent service, my room was cleaned everyday, great location on the Arno, and lovely breakfast every morning. I will definitely stay there again and seek another Sonder hotel in the next city I visit.
Reena, 5-night trip

10/10 Exceptional

Very helpful and friendly staffs! Hotel is well located and walkable distance to museums, cafes and shops.
YUN TSZ LAVINA, 3-night trip

8/10 Very good

Clean accommodations, beautiful view overlooking the Arno River, quiet, convenient location within walking distance to most major sites.
Joseph, 3-night trip

10/10 Exceptional

Love Florence!

Right on the river in Florence. Super helpful staff! Yummy breakfast and cool amenities. The room was lovely, clean, comfy and the door opened to the terrace which allowed for a lovely breeze! Highly recommend!
1-night trip

10/10 Exceptional

Absolutely! Here’s a shorter version: ⸻ Amazing Stay at The Sonetto – Thanks to Paul! The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him!
Jayne, 3-night trip

10/10 Exceptional

Would definitely recommend. Easy and comfortable place to stay.
Sarah, 4-night trip

10/10 Exceptional

The staff was so nice and communicated fast. Room was very clean and perfect view
Joshua, 2-night trip

10/10 Exceptional

We had an amazing stay at The Sonetto. The staff were absolutely incredible, super friendly, knowledgeable and approachable. The bed is super comfy, the room is a decent size and the property has a nice and quiet pateo where you can chill.
Jorge, 1-night trip

10/10 Exceptional

We were located along the Lungarno and had lovely views from our window. Very safe and beautiful neighborhood. Very convenient location near city center. We walked to most of the sites or able to take a busy easily. The staff were so kind and hospitable. Breakfast fare excellent! For our first trip to Italy has left lasting impression because of the Sonetto.
Devika, 5-night trip

10/10 Exceptional

Sonetto by Sonder

Hotel is actually in a great area and everything you want to see in Florence is an easy walk to get to. Hotel customer service was amazing and everyone was very helpful. Our room was smaller, but that’s all we needed. If you fancy a larger shower, be sure to book the larger room. Overall, very happy with our experience there.
Andrew, 3-night trip

4/10 Fair

We were very disappointed in the room, a 'ground floor' was actually a basement room, the only window looking up through the hotel maintenance type area- it was noisy, not private and did not feel secure. The room smelt moldy, with poor ventilation. Erica, one of the concierges was wonderful and the hotel's location was good.
Robyn, 6-night trip

6/10 Good

Needs updating and new bedding

Hotel well located, friendly staff. The room? Dated and a little dark... Bedding terrible, uncomfortable mattress, awful pillows. Tiny bathroom with shower that leaked all over floor. Carpet on floor of hotel room- didn’t seem quite clean... Walls super thin, we could hear someone snoring in the room next to us. Not a pleasant experience. I would book elsewhere next time

2/10 Poor

Not clean. There were flees in the room and bit me. Hotel staff refuse to admit it's hotel's problem and didn't refund my money. And wifi signal in ground floor room is terrible, I need to stand close to the door to get internet signals. Terrbile experience ever!!! 不要住这里，房间不干净，网络信号差，工作人员态度很差。
Wei, 3-night trip

6/10 Good

A pretty guest house with lots of beautifying elements, but missing a few key items. No AC, so open the windows, but no screens, so the mosquitos bite. Very poor WiFi. Weak telephone signal. Our shower wouldn’t drain on first night, but we mentioned that and was improved next day, though still backed up a bit. Staff are young and friendly and try their best to be helpful. Clean and comfortable beds. Big TV with lots of Italian channels plus a few good U.S. streaming service for free. If WiFi was great and screens on windows, or working AC, would book again. Oh - and communication by telephone with hotel in advance of trip was impossible. Sondar needs to unify online telephone numbers and have a working front desk phone that dependably is answered or has an answering machine with English greeting. Very good in baggage storage and advice on finding local stores.
Matthew, 2-night trip

10/10 Exceptional

Ken, 4-night trip

8/10 Very good

Caio, 6-night trip

10/10 Exceptional

Tyra, 1-night trip

10/10 Exceptional

Carolina, 4-night trip

10/10 Exceptional

Weekend i Florens

Fantastiskt hotell, väldigt hög standard, rent och snyggt överallt samt gångavstånd till det mesta. Bra frukost. Trevlig personal som var väldigt hjälpsamma och servceminded.
Åsa, 3-night trip

8/10 Very good

Maiken, 2-night trip

2/10 Poor

Should you stay here? I wouldn’t. The staff is very kind, but I ultimately had to relocate because I couldn’t continue my stay —even after switching rooms. For $20–$50 more per night, you can find a better hotel. I stayed in rooms 201 and 102, and neither looked as pictured. Both had noticeable excessive wear and tear (chipped surfaces, scuff marks) and felt unclean (dusty surfaces, mold in the shower, and a lingering odor). Pros: • Lovely staff – Helpful and assisted with luggage. • Good location – Overlooks the river and is close to Santa Croce attractions. Cons: • Rooms do not match photos • Noticeable wear and tear • Cleanliness could be improved I appreciated the staff’s efforts, but I wouldn’t stay again.
Chetan, 8-night trip