Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive menawarkan pembatalan percuma untuk bayaran balik penuh?

Ya, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai bilik boleh dibayar balik sepenuhnya tersedia untuk ditempah di laman kami.Jika anda menempah kadar bilik yang boleh dibayar balik, ini boleh dibatalkan sehingga beberapa hari sebelum daftar masuk bergantung kepada dasar hartanah. Pastikan untuk menyemak dasar pembatalan hartanah ini untuk mendapatkan terma dan syarat tepat.

Adakah kolam tersedia di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Ya, terdapat 3 kolam renang terbuka dan kolam kanak-kanak.

Adakah haiwan kesayangan dibenarkan di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Maaf, haiwan kesayangan tidak dibenarkan, namun haiwan perkhidmatan dialu-alukan.

Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Ya, terdapat letak kenderaan sendiri percuma.

Apakah masa daftar masuk dan daftar keluar di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa. Masa daftar keluar adalah 12:00 tengah hari. Daftar keluar lewat tersedia dengan caj sebanyak USD15 (tertakluk kepada ketersediaan).

Apakah aktiviti yang tersedia di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive dan kawasan berdekatan?

Bergembira dengan aktiviti di tapak hartanah seperti aktiviti berkayak, memanah dan bersnorkel serta perbaiki kemahiran anda di gelanggang tenis di tapak hartanah. Aktiviti rekreasi tambahan di tapak hartanah termasuk bola keranjang, ekolancong dan bola tampar. Nikmati rawatan di spa dan legakan badan anda di salah sebuah tab panas atau pergi berenang di salah sebuah 3 kolam renang terbuka. Grand Sirenis Riviera Maya Resort & Spa - All Inclusive turut mempunyai 3 bar tepi kolam, 2 bar pantai dan pantai persendirian, di samping sauna, bilik wap dan bilik arked/permainan.

Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai bilik dengan tab panas persendirian?

Ya, setiap bilik mempunyai tab panas persendirian dan tab mandi berpancutan.

Adakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive mempunyai ruang persendirian terbuka?

Ya, setiap bilik menampilkan balkoni dan laman persendirian.

Apakah suasana di sekitar Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive terletak di persisiran. Tarikan popular termasuk Pantai Akumal, yang terletak sejauh 9 minit memandu kereta. Pengembara mengatakan hartanah terletak di lokasi yang bagus.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Akumal

Q: Adakah terdapat restoran di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive atau kawasan berdekatan?

Ya, terdapat 10 restoran di tapak hartanah, menampilkan masakan Pan-Asia dan pemandangan taman.

2/10 Lemah

4 Dis 2025

Neil, perjalanan 3 malam

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10/10 Luar Biasa

16 Nov 2025

Everything went well at the hotel, pretty satisfied with the service.

Antonio, perjalanan 4 malam

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10/10 Luar Biasa

5 Nov 2025

Clean room, amazing staff, beautiful grounds and setting. Food options superb, bar staff friendly and generous. The wonderful Mexican hospitality shows throughout this lovely hotel. It has something for everyone

Heidi, perjalanan 14 malam

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10/10 Luar Biasa

1 Nov 2025

Overall, we loved our stay at Grand Sirenis. We loved the staff, lots of activities for couples and families, the cleanliness of the resort was well maintained, different shows every night at the theatre, clean and spacious rooms with a hot tub, very close to the beach as well, lots of pools to choose from. However, the quality of food could've been better, but if you want value for your money, this is the resort for you. We stayed at room 1017 (forgot the building name), but shoutout to the people at the concierge, always willing to help if we needed anything and greeted us with big smiles every morning. Also, extending our appreciation to Leo, Adan, Katya (reach out to her if you are interested in becoming a member), Girardo from hydrotherapy, the bartenders from Mixologia (the best bar at the resort btw), and last but not least, the ladies from the Good Bar, and Cecilio from archery class (I hope I got his name right) - they were all amazing and treated us like family.

Brandon, perjalanan 6 malam

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10/10 Luar Biasa

1 Nov 2025

Emma, perjalanan 2 malam

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10/10 Luar Biasa

28 Okt 2025

Excelente hotel!! Es mi tercera vez en él y cada vez me gusta más, todos los restaurantes remodelados y deliciosos. 10/10

karla, perjalanan 4 malam bersama keluarga

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6/10 Baik

20 Okt 2025

70/30

Good Stuff: Service staff is terrific; Shout out to (i) Erik, in Guest Services, who gave me a free hydrotherapy circuit, & (ii) Concierge Karen who booked it for me - it was awesome. & Gerardo in the Spa was fantastic (I have named him my Guru-de-Agua)!!! Shout out to Juan from Butchers for making me an "allergy card" & finding me the next day to ensure that I'd be safe for dining anywhere on property; All bartenders are super, but the bartenders at Marimba at fabulous! The dancers work hard at a lot of outlets - so much respect for their commitment! Not-So-Good Stuff: Horrible, so uncomfortable, body aching, mattresses & pillows; Food in restaurants is woefully underseasoned; & I did not appreciate being told by the other Concierge guys (fantastic Karen was not working that day) that my "welcome gift" was a 90-minute presentation followed by a raffle for the opportunity to earn a week - I paid full price, there was no kind of "good deal" on my pricing that justifies this kind of commitment/ask - this is not a "gift" in any way - it really will really make me think twice about staying here again. Fortunately, the other concierge, Karen, & additional staff made all the difference!

Christina, perjalanan 3 malam

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6/10 Baik

26 Sep 2025

N/a

Jennifer Ashley, perjalanan 3 malam bersama rakan

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4/10 Sederhana

25 Sep 2025

No respetaron mi reserva , me hospedaron en otra habitación , y la habitación estaba sucia con una cucaracha de bienvenida , después hicieron lo posible por compensar tanto enredo , lo cual quiero agradecer al personal

Cedma, perjalanan 9 malam

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6/10 Baik

23 Sep 2025

Clean room nice prices for spa would have loved to swim with the dolphins I’ll do that next time concierge on arrival was a little rude I wouldn’t stay here again because it’s rather far from Tulum taxis where $160 round trip USD Indrive app is a better option but this resort is to far to catch a cheap ride shuttle was $87 which I think should be included.. OVERALL I GIVE IT A 4 Star

Shaquita, perjalanan 4 malam

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10/10 Luar Biasa

22 Sep 2025

Service was excellent.

Melvin, perjalanan romantik 6 malam

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10/10 Luar Biasa

20 Sep 2025

Edgar and his team took great care of us. The room was fabulous and had a wonderful jacuzzi. The staff was kind and catered to our every need. The spa was wonderful, an experience to remember. Dolphins were a wonderful attraction. Snorkeling is a must. Restaurants were great, Carnal was our favorite. Buffet was up to par every single time. We hope to be back soon!

Hristo, perjalanan 6 malam

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10/10 Luar Biasa

20 Sep 2025

Everything was great!

Marius, perjalanan 10 malam

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10/10 Luar Biasa

19 Sep 2025

We have enjoyed the Grand Sirenis 6 times. The updated lobbies,dining halls & especially coffee shops were amazing. We spent a lot of evenings enjoying a game in the coffee shop. The staff are always very friendly and eager to help. Adan in guest services went above and beyond to make sure our stay was comfortable and that we got into the a la cartes of our choosing. He was very quick to respond and very friendly. There were some things that I would suggest and would love to see changed 1: All new lounge chairs for quiet pool and for the beach 2: I was disappointed to see that the spot in the center of the lazy pool was no longer. I always enjoyed painting my own piece of pottery to take home. 3. There were parts of the resort that could use some cleaning attention for example under the stairs crossing over the quiet pool, cans that were there the full duartion of our trip. 4. I noticed that they pressure washed the main pool area every evening but it didn’t seem the quiet pool got cleaned. 5. Monkey poo on lounge chairs that was there for a few days while we were there and staff sweeping around the area but not cleaning the chairs. 6. Maybe suggest quiet hours in the restaurants, I found the music to be too loud at times and somebody with sensory overload it was too much at times. Overall we still enjoy the Grand Sirenis very much and we also enjoyed some time at the Spa

Molly Janice, perjalanan romantik 10 malam

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10/10 Luar Biasa

19 Sep 2025

Grand sirenis has been amazing!! There is not one thing we can fault. Erik Medina has been fantastic, looked after us and made our trip. Our flight has been delayed by 2 days and Erik has sorted everything out for us. We will definitely be back

Emma, perjalanan 13 malam bersama keluarga

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10/10 Luar Biasa

16 Sep 2025

Excelente lugar para pasarla en familia todo el personal muy educado y amable, los concierge son excelentes una disculpa por no recordar los nombres pero mis felicitaciones por su amabilidad a los cantineros a los meseros y en general a todos agradecido una muy grata experiencia

Carlos, perjalanan romantik 2 malam

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10/10 Luar Biasa

16 Sep 2025

The property was wonderful. We upgraded to an ocean view room - well worth it. Food was amazing. So many restaurants to choose from plus the buffet. Employees are so friendly and helpful. The beach was quiet and they kept the sea weed under control. We’ve visited Grand Sirenis several times and will go again! My ONLY complaint is the push for membership. We made it clear that we did not want a membership and were still almost stalked by “member services” They were friendly about it and we just had to give a hard NO everytime

Julie, perjalanan romantik 6 malam

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10/10 Luar Biasa

16 Sep 2025

Very nice staff at this resort. This is our second time here, and the staff are always friendly and go above and beyond to make your stay amazing. Our concierge team, Fernando, Dario, and Yessica , and also Omar, were very helpful and accommodating to our wants/needs/concerns. Food was great, coffee shops were a hit with us, and we loved the ice cream shop and tasty crepes. We had a great 4 day vacay!!❤️

Benjamin, perjalanan 4 malam

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8/10 Sangat Baik

13 Sep 2025

Housekeeping was great. Trying to get a dinner reservation was VERY challenging and the concierge staff were no help but the guest services were marginally helpful. The people who service the mini bars, coffee and waters took 4 days (out of 6) to finally get it right and supply us with enough water and coffee. Recommend to family/friends??? Maybe

Kym, perjalanan romantik 7 malam

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10/10 Luar Biasa

13 Sep 2025

My name is Edwin R. Second time in this resort and we are more than satisfied on everything. customer services, food, very clean rooms, entertainment etc… I recommend it.

Edwin Pastor romero, perjalanan 5 malam bersama keluarga

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8/10 Sangat Baik

12 Sep 2025

The food is great, staff is friendly and helpful, but if you looking for cold rooms its not the place everyplace is room temp at best the only 2 places where there is actual cold air is the ice cream parlors and the coffe shop.

jesus, perjalanan 4 malam bersama keluarga

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10/10 Luar Biasa

12 Sep 2025

Excellent ambience... Very Courteous, friendly, helpful, efficient staff. Convenient transportation. Numerous, delicious cuisine choices... Clean, well-eqipped rooms. Suggestions: 1. Frequent light sensor switch-offs were annoying. 2. Transportation frequency at times was inadequate.

KISHOR, perjalanan 5 malam bersama rakan

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10/10 Luar Biasa

10 Sep 2025

La atención de Erik Medina,Adán y Edgar Ponce desde el check in fue excelente,todo el staff fue muy amable y servicial pero tengo que darle un reconocimiento especial a Erik Medina ya que siempre fue muy servicial y con una excelente actitud y siempre con una sonrisa,recomiendo 100% este hotel

Oscar Oswaldo, perjalanan 6 malam bersama keluarga

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10/10 Luar Biasa

10 Sep 2025

Jose M, perjalanan romantik 3 malam

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10/10 Luar Biasa

8 Sep 2025

And the best part was the excellent costumer services in all the areas

Yunaisy, perjalanan 5 malam

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