I was assigned to a room that was supposed to be offline. It lacked a refrigerator, a phone, and the lock frequently malfunctioned, leaving me outside the door waiting for repairs on three separate occasions. Furthermore, the stove was inoperable. When I returned late from an event and reported this, they informed me it would take three hours or more to move me to another room. This was at 9 PM, and I was extremely tired, so I opted to stay in the room. The following day, no one followed up regarding the missing amenities in the room. I enjoy having wine and water at night, but I had to consume both while they were warm. The front desk offered to store my wine and water in a small refrigerator in their office, but I found it uncomfortable to accept that arrangement. Despite the beauty of the place, I felt as though I had been intentionally placed in a dysfunctional room.