4/10 Sederhana
3 Feb 2026
Place was very dusty and floor dirty. Dishes and glasses dirty. All paper products, shampoo etc were 1/2 full and we ran out. Staff support was beyond terrible! I tried multiple times (and have saved the text conversations) to get more items. I received 1 set of refresher towels and toilet paper. Then when I asked for more..was promised they would be delivered….24 hours later then told “no” you only get one set of refresher towels. They promised to deliver more toilet paper and garbage bags…NEVER did, even when I asked again. My stay was for 9 days. So, in summary..I bought my own supplies: toilet paper, paper towels, garbage bags, shampoo, body wash and conditioner…and I will NEVER stay there again!!! The customer service is the worst. They have lost a customer forever!!
Kelly
Kelly, perjalanan 9 malam
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