2/10 Lemah
8 Ogo 2025
An absolute disaster
I’ve stayed at this property when in town for work probably a dozen times over the past 2 years. It always has its issues but it’s a good value for a basic room, clean and good location for me.
This time it was very different. It seems like the entire hotel was under construction with zero concessions or notice given to guests.
No lobby, no food, no bar, no pool and no gym.
Had to enter thru a dirty cockroach infested side service door in the pouring rain.
I was put in the loudest (hearing impaired) room for no apparent reason. Internet and cable not working. Promise my daughter there would be a pool, packed swimsuits and booked this hotel over other options for that reason.
Nothing to do on the property because literally everything was closed off. Planed on watching a movie.. no movie, no internet.. could not even get phone service. Honestly it was probably the worst hotel experience ever. They should issue a full refund!!




thomas
thomas, perjalanan perniagaan 1 malam
Ulasan tetamu Hotels.com yang disahkan