Check-in was easy, as we were texted the room number, and the key was in the room. I was hoping to be able to visit with someone about things that were needing attention, but no one was in the office when we left. It seemed that the property was being worked on, and I was wondering if ours was one that was still awaiting upgrades. Toilet paper holder hanging from the wall, dead light bulb, couldn't get tv to work and no phone to call the office, bathroom door doesn't shut and floor looked like it hadn't been cleaned. However, we received a friendly greeting as we arrived. Just wish I could have asked some questions to see if this was the finished product, or if they were aware of all of the problems the room had.