Dystopian nightmare. Ridiculous levels of technology required to enter. Two locked doors and a receptionist to get in. Facial recognition demanded but not necessary. To use the hotel an app needs to be downloaded, but you need a cellphone and WhatsApp to get it. The laundry is falsely advertised. There is no washing machine in the room, and laundry is not included. It also needs an app downloaded, but doesn't work. The hotel doesn't have coins, so I had to go out to different restaurants trying to get change to due laundry. There is no phone, so anytime I needed something, I needed to go to reception. The breakfast was bad. Runny eggs and dirty tables not cleared. All this technology did nothing to improve anything. It only wasted a ton of my time. I will never stay here again. And the room was noisy from the street, even on the ninth floor.