In the heart of Vienna, Anantara Palais Hansen Vienna Hotel offers a luxurious retreat with shopping on site and 2 bars. Treat yourself to a rejuvenating massage at the onsite spa or unwind in the indoor pool.
Anantara Palais Hansen Vienna Hotel puts you in a great location, within a 15-minute walk of Vienna Christmas Market and Stephansplatz. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Edvard, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour health club. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Schottenring U-Bahn is 4 minutes and Schottentor U-Bahn is 5 minutes.
At a glance
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Hotel size
152 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
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Pets
Pets allowed (2 total, up to 35 kg per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
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Parking
Secured covered on-site self-parking (EUR 52 per day)
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Coffee/tea in a common area
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's menu
What to do
Shopping
Segway hire/tours nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 1873
Safe-deposit box at front desk
Piano
24-hour health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Banquet hall
Art Deco architecture
Accessibility
Lift
Room amenities
Be entertained
Tablet computer
Flat-screen television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Recycling
Water-efficient showers only
Water-efficient toilets only
Restaurant dining guide
Special features
Spa
Spa Anantara Palais Hansen has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Edvard – This fine-dining restaurant specialises in international cuisine and only serves dinner. 1-star Michelin rating. Reservations are required.
Der Wintergarten – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Theo's Lounge & Bar – On-site bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 2.524 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 42.00 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per night
Parking
Covered self-parking costs EUR 52 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.
Also known as
Palais Hansen Kempinski Vienna Hotel
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Wien
Anantara Palais Hansen Vienna
Palais Hansen Kempinski Vienna
Anantara Palais Hansen Vienna Hotel Hotel
Anantara Palais Hansen Vienna Hotel Vienna
Anantara Palais Hansen Vienna Hotel Hotel Vienna
Frequently asked questions
Does Anantara Palais Hansen Vienna Hotel offer free cancellation for a full refund?
Yes, Anantara Palais Hansen Vienna Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Anantara Palais Hansen Vienna Hotel?
Yes, there's an indoor pool.
Are pets allowed at Anantara Palais Hansen Vienna Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 35 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Anantara Palais Hansen Vienna Hotel?
Yes. Self-parking costs EUR 52 per day. Electric car charging is available.
What are the check-in and check-out times at Anantara Palais Hansen Vienna Hotel?
Check-in start time: 3 PM; check-in end time: 5 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Anantara Palais Hansen Vienna Hotel?
No, this hotel doesn't have a casino, but Casino Wien (6-min drive) is nearby.
What is there to do at Anantara Palais Hansen Vienna Hotel and nearby?
Anantara Palais Hansen Vienna Hotel has 2 bars and a spa, as well as an indoor pool and a 24-hour health club.
Are there restaurants at or near Anantara Palais Hansen Vienna Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Anantara Palais Hansen Vienna Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Anantara Palais Hansen Vienna Hotel like?
Anantara Palais Hansen Vienna Hotel is located by the river in Innere Stadt, a short 4-minute walk from Schottenring U-Bahn and 13 minutes' walk from Vienna Christmas Market.
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Anantara Palais Hansen Vienna Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Food
Spa
Lobby
Luxury
Bed
Amenities
What guests liked
Breakfast was of high standard with a good choice of options and excellent service. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 Aug 2025
Traveling to Vienna, stay here!
What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out.
Verified traveller
4-night trip
10/10 Exceptional
4 Jun 2025
Beautiful hotel in a great location for the city and shops.
Hayley
Hayley, 3-night trip
10/10 Exceptional
24 May 2025
A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.
helen
helen, 3-night trip
10/10 Exceptional
19 May 2025
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
Patricia
Patricia, 2-night trip
10/10 Exceptional
4 Apr 2025
It was a great stay, definitely will be staying there again when visiting Vienna
Randa
Randa, 3-night trip
10/10 Exceptional
15 Jun 2025
SPECTACULAR. ONE OF THE GREATEST HOTELS IVE STAYED IN. FROM START TO FINISH OUTSTANDING.
Jamie
Jamie, 4-night trip
10/10 Exceptional
29 Apr 2025
5 star hotel 🌟🌟🌟🌟🌟
Fabiola
Fabiola, 2-night trip
10/10 Exceptional
15 May 2025
❤️❤️❤️❤️Anantara!
MAYA
MAYA, 3-night trip
10/10 Exceptional
19 May 2025
Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back
Melinda
Melinda, 3-night trip
10/10 Exceptional
16 May 2025
Wonderful!!!!!!!
FIKRA
FIKRA, 4-night trip
10/10 Exceptional
9 Apr 2025
Thank you again, Anantara!
As nembers of GHA, We always try to stay at Anantara and mostly it is a right choice!
Mohammad Saleem
Mohammad Saleem, 2-night trip
10/10 Exceptional
31 Dec 2024
Friendly staff, modern property.
Richard
Richard, 4-night trip
10/10 Exceptional
22 Apr 2025
Excelent
Daniel
Daniel, 3-night trip
10/10 Exceptional
29 Nov 2024
The bathroom was excellent, the bed was very comfortable and clean looking room.
Gianluca
Gianluca, 1-night trip
10/10 Exceptional
11 Mar 2024
Amazing stuff , great room , great breakfast - anything you need for great vacation
Sharon
Sharon, 1-night trip
10/10 Exceptional
13 Apr 2023
Perfect location, beautiful hotel.
farhad
farhad, 3-night trip
10/10 Exceptional
9 Jul 2024
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Ivana
Ivana, 1-night trip
10/10 Exceptional
17 Sept 2022
Loved our stay
We had a wonderful stay here. The location was fabulous, the room was quiet and lovely, we had everything we needed, and truly loved everything about it
Claire
Claire, 2-night trip
10/10 Exceptional
23 Apr 2023
The staff was very helpful and the hotel was stunning.
Diana
Diana, 6-night trip
10/10 Exceptional
13 Sept 2024
Great Hotel
The only minus it was hot weather and was very hot in the room...
David
David, 1-night trip
6/10 Good
24 Mar 2025
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
Ahmad
Ahmad, 5-night trip
10/10 Exceptional
4 Apr 2025
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Patrick
Patrick, 4-night trip
10/10 Exceptional
13 Aug 2023
Service was great
Shiwen
Shiwen, 1-night trip
10/10 Exceptional
22 Apr 2024
Very clean and professional
Staff
George
George, 3-night trip
6/10 Good
23 Aug 2024
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.