Nice place. Had stayed there before. However, had two encounters w reception area. First, waited over 5 minutes for staff to show at desk. Then, no pen to sign paperwork..another five minutes. She then said (at 1:05 pm) check in isn’t until two. After traveling for hrs, I asked if our room was ready, and she again replied, check in is at 2pm. After discussing, she finally gave me the keys. Wasn’t happy, as our our rm was vacant and clean. She acted liked she was really doing me a big favor. I’ve never experienced that before. Came back that night to no parking slots available.. checkout was a little better, but woman was not gracious, and not very friendly.