The property was well maintained but could use a boost of everyday easements to help staff and patrons have a accommodated stay. Ie, rental umbrellas, cold water, longer breakfast time for crowds, small broom in room for sand ect.
We didnt get into a room untill after 5pm. Dont mind having tonwait , but the communication was not on a comfortable level. I had to keep going to the front desk to check availability and after seeing me for 2 hours it was as if i was new and asking for the 1st time. No eye contact or acknowledgement untill your turn!
We did get to go to the pool eventually, but didnt get towels, or water. I feel the front was overwhelmed. I didnt get my booked room or upgrade that was paid for. They did comphensate a tourist fee for 2 days. They did hold our bags and all the staff in the hotel were above excellent and provided great service.