Charlesworth Bay Beach Resort

quiet and peaceful

Check in was easy, view from my room 4612 was amazing, staff was helpful when require, buiding little bit old but forgiven with overall service and look.

ZAYD, Perjalanan keluarga 2 malam, 27 Dis 2020

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The room was not what we were expected, very dated, not enough glasses for 2 persons. The room was smelly and the bathroom had mold & smelled piss. The air conditioning wasn’t working, room way overpriced for what it is, and was not mentioned anywhere it was for wheelchair room. I will definitely never go back and will not recommend the resort.

Bruno, Perjalanan 1 malam, 24 Dis 2020

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Sliding glass door to balcony had been left open & it had been raining heavily hence the carpet was wet. You are expected to put dishes in dishwasher but there wasn’t one. Comfortable bed. Quiet.

Loraine, Perjalanan 2 malam, 16 Dis 2020

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Rooms in need of a Reno

Parking really difficult and the directions are not very good finding the place.when you have been driving all day and very tired it needs to be easy to get to your room. Rooms are very old shower not so good.

Belinda, Perjalanan perniagaan 1 malam, 1 Nov 2020

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Property getting a bit tired, wood chipping and wearing in rooms. Set up of resort takes a bit to get used to, have to pick the correct stairs to get to your room etc. pool area closed due to COVID-19 however main resort pool still open. Nice walking track near by.

Jeas, Perjalanan 4 malam, 22 Okt 2020

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Basic

Very ran down, the fact that it’s Covid-19 time I would appreciate to know that only 1 of the three pools was open during my stay, was only mentioned to me only the day after my free cancelation expired, so I couldn’t cancel. There’s no signal for Optus or Vodafone so make sure you prepare to being without internet or buy the WiFi package $5 per day for 5GB. The room was comfy but very very confusing to reach it as there were no sign or very confusing with the nearby towers are not very clear. I booked the deluxe room and I felt like it was just a standard room, will definitely not stay here again.

Perjalanan 2 malam, 3 Okt 2020

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No WiFi, phone or assistance, tired And dated.

No WiFi, not highlighted at the booking, no phone reception. Obviously no money spent on the place for a long time. Tired and dated with no reception and no assistance from the managers or owners. Disappointing is an understatement !!!

Robert, Perjalanan perniagaan 1 malam, 29 Sep 2020

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We stayed in room 2605 Bayside tower block 2. The room was spotless clean and fresh and was very "chic" with the style. We were the envy of our friends as we had the best room. When you book ask for this room, you will feel so comfortable. Will book again on our next stay in Coffs.

Kristy, Perjalanan 4 malam bersama kawan-kawan, 20 Sep 2020

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DO YOURSELF A FAVOUR AND BOOK SOMEWHERE ELSE

Without a doubt this has to have been one of the worst places I have ever stayed and need to make sure that I am able to help ensure that others don't suffer the same fate. Service from the resort managers was non existent. Check in was by text to a key code box but instructions to finding your room was like a cryptic challenge in itself. Then you get to the rooms which were in an absolutely disgusting condition and looked and smelt like they hadn't been cleaned since the place was built sometime in the 1990's. I'm not surprised that Novotel sold this place a couple of years ago as they were probably getting reviews like this. Tired and outdated is a complete understatement and clearly the new owners have done nothing to the place since. The beds and blankets smelt of sick, the furniture in the rooms looked like they came from a junk yard and clearly the paint has dried in the tin whilst waiting to be put on the walls. Door to the balcony overlooking the beautiful view of the road and the carpark didn't open so couldn't even get fresh air to help with the smell of the sick We complained through Hotels.com to check out early due to these issues but any refund has been denied with neither resort nor agent accepting any responsibility. So if you read this thinking about booking the Charlesworth Bay Beach Resort please do yourself favour and continue to look elsewhere. Don't ruin a day of your valuable life at this place. Utterly shocking...

Blythe, Perjalanan keluarga 3 malam, 7 Sep 2020

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The resort was in a good location but the accommodation was not that great. We had dripping taps in the bathroom curtains that were starting to fall apart and the room was in need of substantial renovation. We discovered that Charlesworth Bay Beach Resort is actually part of the Pacific Bay complex.

BnV, Perjalanan romantik 2 malam, 6 Sep 2020

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