Residencia Los Encantos

2.5 star property
Cancun guesthouse with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residencia Los Encantos

Outdoor pool
Shared Dormitory, Men only | Terrace/patio
Lobby
Exterior
Property amenity

Reviews

6.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Housekeeping once per stay
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Picnic area
  • Wedding services
  • Luggage storage
  • TV in a common area
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Cookware, dishware, and utensils
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Shared Dormitory, Men only

Highlights

Air conditioning
Full-sized refrigerator/freezer
Ceiling fan
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
Stovetop
Shared/communal kitchen
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Bedroom, Accessible, Pool View

Highlights

Air conditioning
Full-sized refrigerator/freezer
Ceiling fan
Separate bedroom
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
Stovetop
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Shared Dormitory, Women only

Highlights

Air conditioning
Full-sized refrigerator/freezer
Ceiling fan
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
Stovetop
Shared/communal kitchen
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500

What's nearby

  • Dubai Palace Casino - 6 min drive - 4.3 km
  • Plaza Las Americas - 6 min drive - 4.6 km
  • Plaza 28 - 7 min drive - 6.2 km
  • Las Plazas Outlet Cancun - 8 min drive - 6.5 km
  • Puerto Cancun Marina Town Center - 9 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Mar de Miel - ‬10 min walk
  • ‪Divina Carne - ‬15 min walk

About this property

Residencia Los Encantos

At Residencia Los Encantos, you'll be within a 10-minute drive of Plaza Las Americas and Plaza 28. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A children's pool, a terrace, and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–11:30 AM

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave (on request)
  • Shared kitchen access
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20.00 per person

Children & extra beds

  • Rollaway beds are available for USD 10 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

This property accepts credit cards.

Also known as

Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun

Frequently asked questions

Does Residencia Los Encantos offer free cancellation for a full refund?
Yes, Residencia Los Encantos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residencia Los Encantos?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Residencia Los Encantos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Residencia Los Encantos?
Yes, there's free self parking.
What are the check-in and check-out times at Residencia Los Encantos?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at Residencia Los Encantos?
No, this guesthouse doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What is there to do at Residencia Los Encantos and nearby?
Residencia Los Encantos has an outdoor pool and a picnic area, as well as a garden.

Reviews

6.6

Good

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Suli, 10-night trip
Verified Expedia guest review

8/10 Very Good

Home away from Home
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Susan, 3-night family trip
Verified Expedia guest review

2/10 Poor

Extremely rude staff...
Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Lina , 6-night trip
Verified Expedia guest review

8/10 Very Good

Safe and quiet. Fair according to price
It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Darell, 5-night trip
Verified CheapTickets guest review

10/10 Exceptional

Really nice place. Friendly owner. We liked it a lot.
Verified Orbitz guest review

2/10 Poor

Fraude
El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Arlenka, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Todo en excelentes condiciones, personal muy amabke
2-night romance trip
Verified Expedia guest review

8/10 Very Good

Guter Zwischenstopp- Ankunft nicht in der Nacht
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

MUY BUENA
LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.
Yoly, 4-night trip
Verified Expedia guest review