Puerto Cancun Marina Town Center - 9 min drive - 7.9 km
Getting around
Cancun Intl. Airport (CUN) - 13 min drive
Restaurants
Starbucks - 8 min walk
Starbucks - 12 min walk
Starbucks - 14 min walk
Mar de Miel - 10 min walk
Divina Carne - 15 min walk
About this property
Residencia Los Encantos
At Residencia Los Encantos, you'll be within a 10-minute drive of Plaza Las Americas and Plaza 28. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A children's pool, a terrace, and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8 AM–11:30 AM
Traveling with children
Children's pool
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave (on request)
Shared kitchen access
Stovetop
Oven
Free bottled water
Cookware, dishes, and utensils
More
Housekeeping (once per stay)
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 20.00 per person
Children & extra beds
Rollaway beds are available for USD 10 per night
Guests must contact this property in advance to reserve rollaway/extra beds
Policies
This property accepts credit cards.
Also known as
Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun
Frequently asked questions
Does Residencia Los Encantos offer free cancellation for a full refund?
Yes, Residencia Los Encantos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residencia Los Encantos?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Residencia Los Encantos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Residencia Los Encantos?
Yes, there's free self parking.
What are the check-in and check-out times at Residencia Los Encantos?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at Residencia Los Encantos?
No, this guesthouse doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What is there to do at Residencia Los Encantos and nearby?
Residencia Los Encantos has an outdoor pool and a picnic area, as well as a garden.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
Dec 23, 2021
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Suli
Suli, 10-night trip
Verified Expedia guest review
8/10 Very Good
Dec 24, 2017
Home away from Home
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Susan
Susan, 3-night family trip
Verified Expedia guest review
2/10 Poor
Nov 18, 2017
Extremely rude staff...
Hi there, :)
I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :(
That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am.
The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior.
Thanks!
Lina
Lina , 6-night trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2017
Safe and quiet. Fair according to price
It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Darell
Darell, 5-night trip
Verified CheapTickets guest review
10/10 Exceptional
Mar 15, 2017
Really nice place. Friendly owner. We liked it a lot.
Verified traveler
Verified Orbitz guest review
2/10 Poor
Jul 27, 2021
Fraude
El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Arlenka
Arlenka, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2019
Todo en excelentes condiciones, personal muy amabke
Verified traveler
2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2017
Guter Zwischenstopp- Ankunft nicht in der Nacht
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus.
Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand.
Wir wurden dann kurz aber sehr freundlich empfangen.
Das Zimmer war eher klein aber nett und sauber.
Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten.
Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2017
MUY BUENA
LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.