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The Chen Melbourne - Art Series

4.5 star property
Luxury hotel with outdoor pool, near Box Hill Hospital

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chen Melbourne - Art Series

Rooftop terrace
Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains
Fridge, electric kettle, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Self parking
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
The price is RM397
RM437 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chen King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Queen Beds (Chen)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (243)
The price is RM575
RM575 total
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Hospital - 9 min walk - 0.8 km
  • Doncaster Shopping Centre - 4 min drive - 4.5 km
  • Deakin University - 6 min drive - 4.7 km
  • Melbourne Cricket Ground - 15 min drive - 18.8 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 35 min drive
  • Melbourne Airport (MEL) - 40 min drive
  • Flinders Street Station - 27 min drive
  • Dandenong Station - 28 min drive
  • Southern Cross Station - 29 min drive
  • Box Hill Station - 6 min walk
  • Mont Albert Station - 16 min walk
  • Laburnum Station - 25 min walk

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

The Chen Melbourne - Art Series features a rooftop terrace and puts you within a 15-minute drive of Collins Street and Melbourne Cricket Ground. Guests can take a dip in the outdoor pool or grab a bite to eat at Zero Moda, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and nearby shopping. The property is only a short walk to public transportation: Box Hill Station is 6 minutes away.

Languages

English

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges AUD 1.1 for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 20 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zero Moda – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of AUD 1.1

Children & extra beds

  • Rollaway beds are available for AUD 60 per night

Parking

  • Self-parking costs AUD 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Does The Chen Melbourne - Art Series offer free cancellation for a full refund?
Yes, The Chen Melbourne - Art Series does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Chen Melbourne - Art Series?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at The Chen Melbourne - Art Series?
Sorry, pets aren't allowed.
Is parking offered on site at The Chen Melbourne - Art Series?
Yes. Self-parking costs AUD 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Chen Melbourne - Art Series?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Chen Melbourne - Art Series?
No, this hotel doesn't have a casino, but Crown Casino (18-min drive) is nearby.
What is there to do at The Chen Melbourne - Art Series and nearby?
The Chen Melbourne - Art Series has an outdoor pool and a fitness centre.
Are there restaurants at or near The Chen Melbourne - Art Series?
Yes, Zero Moda offers Chinese cuisine.
What's the area around The Chen Melbourne - Art Series like?
The Chen Melbourne - Art Series is a short 6-minute walk from Box Hill Station and 9 minutes' walk from Box Hill Hospital.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

shinae, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My daughter and i really enjoyed our stay. We travelled a lot recently because of my daughter's sportst competitions. The Chen was the best within the hotels we staye in recently. We especially enjoyed the shower at the Chen. Also, we loved the convenient environment where diverse food choices are available. We will be back soon.
WEI-LIN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

👍
shinae, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Shadreck, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

johnny, 10-night trip
Verified Hotels.com guest review

4/10 Fair

Easy to get around. Not clean.
Yik Ka, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Not bad, room is pretty large and quiet
Bowen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable
Clean, comfortable and convenient. Staff were efficient and attentive.
Penny, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are exceptional
Tanya, 3-night trip
Verified Wotif guest review

6/10 Good

Lili, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff amazingly helpful knowledgeable and friendly
Glenda, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great cozy place to stay. Definitely recommended
Maksud, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable room, bed and towels etc. Only issue was that there was no kettle for my cup of tea. The coffee maker was messy and water not hot enough for tea. If there was a small microwave, I could have heated it. Good to have the fridge and milk supplied.
jeanne, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Steven, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Everything was great It was home away from home Thank you very much
Abbas, 2-night family trip
Verified Wotif guest review

8/10 Very good

Nicole, 1-night trip
Verified Wotif guest review

6/10 Good

Cleaning was a little disappointing, they have daily cleaning but only changes of the towels not vacuum at all.
HEQUN, 9-night business trip
Verified Hotels.com guest review

6/10 Good

The roof top pool was amazing. Could be a little bit warmer in temperature since Melbourne is so cold at the moment. And gym was a little rusted and out of date. Never received my bond back after my stay there even though the reception staff said I would get it refunded.
Tarryn, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Unpretentious Art
Easy access, friendly staff, clean & comfortable room. Lovely pool area but would be lovely if gym was on pool level. My only mark down was I didn’t have any milk.. special note - nice pens 🙏
Ryan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Location with supermarkets, restaurants, shops and cafes within walking distance, transport and facilities are well located in this area. Easy Parking in the building is well served. Hotel service and facilities such as the roof top heated pool is a highlight.
Stewart, 3-night romance trip
Verified Wotif guest review

4/10 Fair

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The reception and staff even the room service was nice people and very patient, even when they are confused because of different language or misunderstandin. Thank you very much guys, god bless you all 😹👋🙏 Room clean & Tidy ( was staying in floor 4 double bed ) Room service daily Free tea - free coffee - free milk Electric kettle, hair dryer, bread toaster ❤️ Air conditioner / heater 👍 Very near boxhill shopping center & near grocery / supermarket / many restaurant nearby ❤️‍🔥 Have many church in the area 👍 Clean and safe environment, easy access to public transport 🤔 I hear other guest saying have pool in top floor, but too bad i didnt bring swimming suit so i didnt check it 🤔
William, 16-night family trip
Verified Wotif guest review