Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
What's nearby
Pavilion Kuala Lumpur - 8 min walk
Suria KLCC Shopping Centre - 12 min walk
KLCC Park - 13 min walk
Petronas Twin Towers - 13 min walk
Berjaya Times Square - 19 min walk
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
Kuala Lumpur International Airport (KUL) - 46 min drive
Kuala Lumpur Masjid Jamek Station - 25 min walk
Kuala Lumpur Sultan Ismail Station - 27 min walk
Kuala Lumpur Bank NeStation KTM Komuter Station - 30 min walk
Raja Chulan Station - 5 min walk
Bukit Nanas Station - 8 min walk
Bukit Bintang Station - 10 min walk
Airport shuttle (surcharge)
Restaurants
Life Centre - 2 min walk
Nipah - 3 min walk
Kampachi @ Hotel Equatorial KL - 3 min walk
Étoile - 3 min walk
KL Live - 2 min walk
About this property
EQ Kuala Lumpur
EQ Kuala Lumpur puts you in a great location, within a 15-minute walk of Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Guests can be pampered with deep-tissue massages at the spa, and Nipah, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Raja Chulan Station is 5 minutes and Bukit Nanas Station is 8 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay
At a glance
Hotel size
440 rooms
Arranged over 51 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 2-device limit)
Parking
Free secured, covered on-site self-parking
Secured covered on-site valet parking (MYR 40.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
5 restaurants
Bar/lounge
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Fitness classes
Yoga classes
Working away
10 meeting rooms
Conference space (30677 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2019
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
2 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
49-inch TV
Satellite TV channels
Streaming services
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 2-device limit)
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Nipah – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Kampachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Reservations are required. Open daily.
Etoile – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Blue – This rooftop bar only serves light fare. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 88.00 to 94.00 for adults and MYR 44.00 to 47.00 for children
Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Airport shuttle service for children up to age 12 costs MYR 100 (one-way)
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
Parking
Covered valet parking costs MYR 40.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does EQ Kuala Lumpur offer free cancellation for a full refund?
Yes, EQ Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at EQ Kuala Lumpur?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at EQ Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at EQ Kuala Lumpur?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by EQ Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 100 per vehicle one-way.
What are the check-in and check-out times at EQ Kuala Lumpur?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at EQ Kuala Lumpur and nearby?
On-site recreation at EQ Kuala Lumpur includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. EQ Kuala Lumpur also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near EQ Kuala Lumpur?
Yes, there are 5 on-site restaurants, featuring local and international cuisine.
What's the area around EQ Kuala Lumpur like?
EQ Kuala Lumpur is a short 5-minute walk from Raja Chulan Station and 8 minutes' walk from Pavilion Kuala Lumpur. Travellers love the hotel's prime location.
EQ Kuala Lumpur Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
Exceptional
Suren
Suren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2025
Enjoyed our stay at the EQ
The EQ was very clean and well maintained. The staff were very helpful and friendly. The breakfast was great. The location is also very good.
John
John, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
High quality and exceptional servicd
This is a well appointed hotel that is centrally located. The rooms were large and comfortable and the gym and swimming pool were exceptional . There were a number of restaurants and the quality of food was excellent. All in all a very positive experience and I would return.
Judyth
Judyth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Wonderful stay, excellent service!
Hotel is beautifully decorated. Everything in the room was well-arranged, immaculately put together, and very clean. The staff was very accommodating and exceptionally polite.
Hotel was located near the Petronas Towers and very central to Kuala Lumpur.
Jason
Jason, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
6/10 Good
24 December 2024
KANG XIAN
KANG XIAN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Atiq
Atiq, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Five star services at a very reasonable price
Lucia
Lucia, 3-night trip
Verified Hotels.com guest review
6/10 Good
13 November 2024
CHEE PENG
CHEE PENG, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Martin
Martin, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
Positives: staff is very friendly and try really hard to deliver customer service. The hotel rooms look nice. Negatives: for a hotel that is relatively new, the wear and tear on fixtures and floors is more than I expected. The washroom faucet water pressure is quite weak, but I’m not sure if that’s on purpose as a eco feature. The waiters at the restaurant are nice and made useful recommendations, but need more training. The restaurant is a buffet for half the week so maybe they were not familiar with the service process for a la carte ordering.
Eric
Eric, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Wonderful hotel. Very comfortable beds and beautiful facilities
The only thing I would recommend is to have more health conscious options for breakfast and more western options
Albena
Albena, 1-night family trip
Verified Expedia guest review
6/10 Good
24 October 2024
Not customer focused
Below average to be honest. Some great aspects and some very average…. Actually I’m being polite.
Gareth
Gareth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Sulaiman
Sulaiman, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
The hotel is a small distance away from Pavilion mall so traffic is much better. The hotel gives a very posh feeling but the toilet couldn’t be cleaner so there were black spots of molds.
Dong
Dong, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 October 2024
酒店頂樓酒吧 可以看到雙子塔 一流打咭位
Ruby
Ruby, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
The EQ Kuala Lumpur ROCKS! What an amazing experience. Prior to our arrival, Sarvin, the Concierge, had arranged for us transport to and from the airport. We were treated with white gloves during our stay. Irwan Yusof, Joslynn Choi and Sharifah Nor Edalyna were in constant contact with us prior to and after our stay. Thank you ALL for your special attention to detail! I can’t say enough about the amenities! Situated close to the Petronas Twin Towers, we had the room with a view! I have to mention the bountiful buffet breakfast to die for…that was a view in itself! The Sky Bar and the Sabayon restaurant...Both are WORLD CLASS! The hotel is so beautiful and even has amenities for weddings and corporate events. It has an amazing spa and gym, to boot! Will definitely be back the next time we visit KL! Thanks to EVERYONE for the Royal Treatment!!!
Sherry
Sherry, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Brandon
Brandon, 3-night trip
Verified Expedia guest review
6/10 Good
9 October 2024
The hotel is beautiful. The service was impeccable but there was no champagne or sparkling wine in the Club Lounge. No rose available in the Blue Sky bar. The food in the blue sky bar was less than favourable unfortunately.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
This property is absolutely incredible and I would stay again in a heartbeat. The amenities are some of the best I’ve ever seen in a hotel.