6/10 Baik
13 Jan 2024
Great view, esp from the pool level
Hotel location is a bit north of where the actions are at My Khe Beach. A good 15-20 mins walk. The view, esp from the pool level, of the beach and Lady Buddha on the slope of Son Tra is great.
Room was comfortable and spacious. The bedsheet was a little rough; maybe due to the cotton type and thread count. Towels were fluffy. The room and bathroom were clean.
Check-in and check-out were efficient. Although I have fully paid the room via Hotels.com, the hotel wanted a VND 1m deposit on hold on credit card. The hold on the deposit was cancelled at check-out.
Staff is friendly. Front desk staff are not knowledgeable about the immediate surrounding area. They can’t give recommendations on nearby restaurants and cafes plus the availability of the electric shuttle at the beach.
As toiletries are provided upon request, I asked for them at check-in. I was informed that housekeeping would send shortly but after more than 30 mins, still nothing. I had to remind Front Desk and the toiletries were delivered within 10 mins.
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