Important for Families Traveling with English-Speaking Kids!
The hotel is in a great location, right across from the beach. The breakfast buffet was decent, though it may vary based on personal taste. We had some issues with our room initially, but the staff handled it well, upgrading us to a swim-up room, which we really appreciated.
However, a major concern for families: the hotel advertises a Kids Club, which was one of the key reasons we chose this property. When we arrived, we discovered that none of the staff at the Kids Club spoke any English. My children are well-traveled and independent, but they refused to stay due to the complete language barrier. This is a significant safety concern for any English-speaking family. In an emergency, how would the children communicate with the staff? How can they effectively cater to the needs of English speaking children?
We chose this hotel because it was advertised as having an amazing Kids Club. While I understand we’re in a different country, it should be made clear that English-speaking staff are not guaranteed. Leaving kids in the care of staff who can’t communicate with them is a serious safety issue that should not be overlooked.
If you’re considering this hotel for the Kids Club, be aware of this potential issue.