Comfort Hotel Matsuyama puts you just a 5-minute drive from Dogo Onsen. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Japanese
At a glance
Hotel size
197 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (JPY 800 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Fireplace
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 800 per night
Guests must contact this property in advance to reserve onsite parking
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Hotel Matsuyama Hotel
Comfort Hotel Matsuyama Matsuyama
Comfort Hotel Matsuyama Hotel Matsuyama
Frequently asked questions
Does Comfort Hotel Matsuyama offer free cancellation for a full refund?
Yes, Comfort Hotel Matsuyama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Hotel Matsuyama?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Hotel Matsuyama?
Yes. Self parking costs JPY 800 per night.
What are the check-in and check-out times at Comfort Hotel Matsuyama?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Does Comfort Hotel Matsuyama have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Comfort Hotel Matsuyama like?
Comfort Hotel Matsuyama is in the heart of Matsuyama, a short 15-minute walk from Saka no Ue no Kumo Museum and 17 minutes' walk from Matsuyama Castle.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 7, 2025
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
The rooms are very spacious especially considering japan standards. Well equiped and breakfast is included. Very convenient for public transport -just a few minutes walking to the station. Staff at the frint desk helped us with ordering taxi when it was raining. Brillisnt hotel, great staff and woukd stay ahain.
Wojciech
Wojciech, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Perfect hotel in the perfect location. Close to food; shopping and transport!
And the breakfast is good!
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
the thermostat was in Japanese script only
Timothy
Timothy, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 19, 2024
one problem was that the thermostat was only in the Japanese script. I need English.
Timothy
Timothy, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Friendly, clean, easy access.
Kaoru
Kaoru, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
다음에도 여기 갈게요~
조식 포함되어 있어서 가격 대비 서비스가 좋아요~~^^
아이가 아침에 일어나지 못해서 간단하게 도시락으로 아침식사 할 수 있었습니다. 조식도 맛있습니다
직원분들도 친절합니다
자전거 대여 서비스도 유용합니다.
비품. 침구 깨끗해서 믿고 지낼 수 있어 좋아요.
청소 상태 깨끗했어요
전반적으로 아주 만족합니다~^^
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 30, 2024
Close to the station and castle
Kwok Chuen
Kwok Chuen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
There is an information of the staff recommended restaurant!
Hiromi Murakami
Hiromi Murakami, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2024
Half block from the tram station that takes you to many tourist sites. Included breakfast is good. Desk staff courteous a make efforts to deal with language issues. Three washer/dryer machines with online status (in use/open) were used and saved a lot from the hotel’s laundry service.
John
John, 4-night trip
Verified Expedia guest review
8/10 Very Good
May 19, 2024
Good hotel, good location, breakfast just mah
The hotel was and room was nice. The staff was nice and I liked the location. The only downfall was the breakfast. Of all the breakfasts I had in Japan this was the worse. The hotel is close to the Matsuyama City station and short distance to a nice walking area. Can walk to the Castle too. B
Close to a great covered shopping area too.
Cynthia L
Cynthia L, 11-night trip
Verified Hotels.com guest review
8/10 Very Good
May 18, 2024
Breakfast could be better
Brandon
Brandon, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 16, 2024
Brent
Brent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2024
Super central location close to everything. Clean, modern hotel. Good Breakfast. Free convenient luggage locker.
Dongjun
Dongjun, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 7, 2024
Nicely located and great staffs.
SUN HYE
SUN HYE, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2023
The hotel was super clean and the breakfast covered all the bases for being included in the lodging cost.
Gregory
Gregory, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2023
Rooms are very comfortable and surprisingly large for a Japanese hotel. Good luggage storage system.
Library area very pleasant to relax and have a drink while waiting to check in
We were lucky enough to get one of only 5 parking spots on site
Near Tram stop for Dogo Onsen.
Merran
Merran, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2023
Relatively large room for Japan. Breakfast was pretty good.
David
David, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2023
SUI BING CLARE
SUI BING CLARE, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2023
Loh
Loh, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 12, 2023
Hotel was very clean and had a nice breakfast. We booked a room for 2 adults and 2 teenagers, yet they only provided 2 towels and 2 pillows. The front desk staff was able to get us additional towels but said the hotel ran out of pillows. How does a hotel not buy enough pillows for their rooms? If only going to prepare room for 2 guests, then they shouldn’t book for 4. We made the reservation months in advance, so plenty of time to prepare. Ultimately, lack of pillows and small beds made for a poor night sleep. The parking lot options are a few blocks away, so also not the most convenient for carrying luggage.
Katina
Katina, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 10, 2023
Yuko
Yuko, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2023
The property is close to the Matsuyama City Station. Breakfast is awesome. Friendly and helpful staff.
Les Paul
Les Paul, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2023
Super new and clean hotel, small rooms but it’s got everything we need, especially with the laundry facility. Only downside is parking not that convenient but otherwise perfect stay!
Kristy
Kristy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2023
Like the self service luggage storage. Very effective and convenient.