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Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

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At Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Serving Mexican cuisine, K’UHUL is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious property include a marina, a rooftop terrace, and a beach bar. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service

Feel at home (6)

  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$355 nightly
The total price is $438
Jul 20 - Jul 21
Total with taxes and fees

Why we love this property

Beach bliss
Sail, windsurf, or snorkel at this all-inclusive beachfront retreat. Beach yoga and massages await, with free cabanas on pristine white sand.
Work and play paradise
Conduct business in the conference space, then unwind with a beachside massage. A hot tub, sauna, and tennis court await after meetings at this waterfront gem.
Relaxing spa sanctuary
The waterfront spa provides treatments, massages, and outdoor services. A sauna, hot tub, and steam room await. Beach yoga completes this wellness haven.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • Ocean view
  • 4267 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • Ocean view
  • 1625 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front King

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Master Suite Ocean Front King

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool King

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Master Suite Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool King Diamond Club

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Master Suite Ocean Front Private Pool King Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • Ocean view
  • 1829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • Ocean view
  • 3122 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Two Queen

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Two Queen

  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool Two Queen

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool Two Queen

  • Ocean view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Two bedroom Diamond Club

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Master Suite Ocean Front Two bedroom Diamond Club

  • Ocean view
  • 1506 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club | Premium bedding, down comforters, pillowtop beds, free minibar

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • Ocean view
  • 2023 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • Ocean view
  • 4486 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

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About the neighborhood

Map
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 10 min walk - 0.8 km
  • Puerto Morelos Beach - 16 min drive - 11.6 km
  • Moon Palace Golf Club - 17 min drive - 16.5 km
  • Ojo de Agua Beach - 21 min drive - 15.1 km
  • Puerto Morelos Town Square - 22 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Cozumel Intl. Airport (CZM) - 28.2 miles/45.5 km

Restaurants

  • ‪Siena Restaurant - ‬8 min drive
  • ‪Preferred Club Bar - ‬8 min drive
  • ‪Restaurante Zócalo - ‬8 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Rosewater - ‬8 min drive

About this property

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

  • At Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Serving Mexican cuisine, K’UHUL is one of 3 restaurants and 2 bars/lounges. Other highlights at this luxurious property include a marina, a rooftop terrace, and a beach bar. Fellow travelers love the helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks, and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Tennis

Lessons/classes/games

  • Cooking

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Private dining
  • Room service (limited hours)

What to do

  • On the beach
  • Beach yoga
  • Winery release events
  • Shopping
  • Golfing nearby
  • Boat tours nearby

Working away

  • Conference space (1400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2001
  • Rooftop terrace
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Art gallery on site
  • Spa services
  • Marina
  • Massage/treatment rooms
  • Wine tasting room
  • Double-glazed windows

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free international calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

K’UHUL - This restaurant specializes in Mexican cuisine.
JOYA - This restaurant specializes in local and international cuisine. Open daily.
CÔTÉ À COSTA - This restaurant specializes in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive
Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya
Zoetry Paraiso Bonita Riviera
Zoetry Paraiso de la Bonita Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Paraiso de la Bonita a Luxury Collection Resort Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offer free cancellation for a full refund?

Yes, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive and nearby?

Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 bars and a health club. Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive also has spa services and a garden.

Are there restaurants at or near Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yes, there are 3 onsite restaurants, featuring Mexican cuisine.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive like?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is located on the waterfront. Popular attractions include Moon Palace Golf Club, which is 21 minutes away by car.

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Reviews

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered an exceptional dining experience with delicious, expertly prepared meals and attentive service. (39 reviews)
  • The pool area was clean, peaceful, and well-maintained with excellent service from staff, particularly Efrain. (19 reviews)
  • The spa offered a rejuvenating experience with skilled therapists, tranquil ambiance, and exceptional massage treatments. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Room service
Spa
Water
Ocean
Trip

Reviews

Verified

10/10 Exceptional

Gorgeous property. The saltwater pools were amazing touch. Our air-conditioning lacked a little power, but the bedding is super comfortable in the bathroom is gorgeous. I would definitely come back.
Claudia, 1-night trip
Verified

10/10 Exceptional

Wonderful setting, views, staff, service and spa. So relaxing and tranquil.
Stuart, 5-night trip
Verified

10/10 Exceptional

Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!
Sarah Gigantino, 3-night trip
Verified

10/10 Exceptional

The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
richard, 4-night trip
Verified

10/10 Exceptional

Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.
Megan, 3-night trip
Verified

8/10 Very good

The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Alicia, 5-night trip
Verified

10/10 Exceptional

Customer service from the staff was a 10/10 we felt like VIP the entire stay!
Maningbe, 4-night trip
Verified

10/10 Exceptional

The room sizes are amazing. You get tons of space with 4 key areas, a living room, a bedroom, a massive bathroom and a generous outdoor patio space. All rooms come with an ocean view which makes selection much easier. We opted for the plunge pool which offers a perfect private option for relaxation in the room itself. There's 2 massive TVs as well which makes some of the downtime in bed a little more fun. The bathrooms are exceptional. Amazing rainfall shower, huge soaker tub, double sink.
Andre, 3-night trip
Verified

10/10 Exceptional

This was our second visit to the property since the renovation and rebrand and we once again had a truly excellent vacation. Team members were all professional and welcoming. The food and beverage selection well exceeded our expectations; our room (complete with Frette linens and Byredo amenities) was perfectly clean with a lovely sea view; and the pool and grounds were beautifully maintained.
Thomas, 5-night trip
Verified

10/10 Exceptional

Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Heather, 6-night trip
Verified

10/10 Exceptional

We stayed about a week. Very secluded away from the noise. Very quiet and relaxing. Minimal entertainment which is fine for us. Cancun and Playa del Carmen are fairly close by Uber or Taxi. Excellent service, personalized. Butlers are excellent. Pools are beautiful. Food is ok. Definitely recommend.
Nicolas Alcides, 6-night trip
Verified

10/10 Exceptional

Excellent trip overall. Beautiful resort. Amazing food. Extremely friendly staff. We have been to Mexico about 5-6 times in the last few years, and this is the best resort we've been to yet. Would be delighted to return.
Christopher, 6-night trip
Verified

10/10 Exceptional

Great resort, AMAZING staff, and excellent food & drinks. Unsung heroes who made our trip extra special, Eduardo Iran Jarib Mauricio Eugenio Cath Ricardo Miguel Yeni Enrique Salvador Alexis Thank you all! We can’t wait to be back 😊
Milos, 9-night trip
Verified

10/10 Exceptional

Everything was perfect! I will refer this place to all my friends. The staff was incredibly friendly and the food was amazing. Can’t wait to go back.
Kristen, 5-night trip
Verified

10/10 Exceptional

Wonderful luxurious stay! Food quality was amazing and staff were so kind! WARNING; be prepared for lots of wild life!!!
Cassandra, 4-night trip
Verified

10/10 Exceptional

The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!
Renee, 3-night trip
Verified

10/10 Exceptional

The customer service for this hotel was more than perfect. They took every opportunity to make sure our honeymoon stay was perfect and memorable. The food is amazing and the vibes of the hotel was perfect for a relaxing honeymoon. Ricardo and his coffee art and making was amazing and delightful to start the day with. Mario and Enrique were excellent in signing us up for activities and attending to our needs during our stay. Would definitely recommend staying at this hotel in the future.
Sam, 8-night trip
Verified

10/10 Exceptional

Our stay was truly exceptional and exceeded every expectation. From the moment we arrived, the level of service and attention to detail made it clear that this is a very special place. A heartfelt thank you to the concierge team, Rodrigo and Norma, who were outstanding throughout our stay. They were attentive, thoughtful, and ensured that every detail was perfectly arranged, making our experience completely seamless. One of the most memorable highlights was an extraordinary private dinner arranged for us. Chef Elizabeth prepared an absolutely incredible meal — every course was beautifully crafted and delicious. German, the restaurant manager, orchestrated the evening perfectly and created an intimate, elegant atmosphere that made the entire experience unforgettable. Our room was impeccable, the food across the resort was consistently outstanding, and the pools and grounds were absolutely stunning — beautifully maintained and incredibly peaceful. Every part of the property reflects the care and quality that defines a truly luxury experience. Thank you to the entire team for such an unforgettable stay. We cannot wait to return.
Benjamin, 7-night trip
Verified

10/10 Exceptional

The staff really made us feel like family and went out of their way to make sure that our stay was amazing! The food was the best food I've ever had at an all inclusive! No buffet and everything à la carte. The property is beautiful and tranquil and there is a lot of beautiful wildlife around that made you feel even more immersed in nature. The room was huge and beautiful and there was a wonderful ocean view. The only room for improvement is in the road leading to the hotel that had a lot of pot holes. However, even with that I am counting down the days to when I can go again! Amazing experience truly!
Kaila, 4-night trip
Verified

10/10 Exceptional

We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here.
Macy, 6-night trip
Verified

6/10 Good

The staff was kind and the hotel room was very comfortable. Unfortunately the advertisement as per hotels.com of 2 pools, beach service and a functional spa were false. There was one pool with the other under construction, no full spa experience and no beach service. The beach was small but there were areas on the lush property that if promoted, the guests could have experienced this. More construction of other bar areas was also being done during the day. The property perhaps should have stayed closed while these modifications and improvements were being made. We had a three night stay, but after the first night we left for another resort.
Marjan, 3-night trip
Verified

10/10 Exceptional

We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway.
Nicola, 6-night trip
Verified

10/10 Exceptional

We had an absolutely wonderful stay. This resort is truly in a league with properties like Nizuc — not just in beauty, but in the entire guest experience. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff here is exceptional: incredibly kind, attentive, and thoughtful. Every interaction felt personal and sincere, and we never once felt like just another guest. The property itself is stunning — beautifully maintained, peaceful, and designed for true relaxation. The atmosphere is luxurious yet understated, with an emphasis on comfort and calm. Our room was immaculate and elegant, with those little details that make you feel truly cared for. The food and drinks were excellent, with plenty of variety and very high quality. We especially appreciated how the staff remembered our preferences and always went above and beyond. This is the type of resort where you can exhale — where you feel taken care of, respected, and welcomed. If you’re looking for a place that blends luxury with soul, this is it. We will absolutely be returning.
Nadija, 5-night trip
Verified

10/10 Exceptional

My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!
Tania, 2-night trip
Verified

10/10 Exceptional

Returning to Paraiso De La Bonita for our second visit felt like stepping into a beloved dream once more. Led by Séniors Eduardo and Brendon, the lineup of personnel at our arrival was like a family welcoming us back, instantly creating a warm feeling. Our luxurious two-bedroom suite, just steps from the beach, was a serene oasis adorned with exquisite decor and breathtaking ocean views. While maintenance issues required attention, they did not detract from the overall experience. The immaculate shoreline, free from sargassum, provided the perfect backdrop for relaxation, allowing us to unwind and embrace the beauty around us. Dining at the resort was again a culinary journey that delighted our senses. Each meal was a masterpiece, with Sénior Eduardo ensuring our dining experiences remained extraordinary. The flavors burst with freshness and creativity, showcasing local ingredients that danced on our palates. Our dedicated butlers, Norma and Rodrigo, pampered us with genuine care, making us feel like cherished friends. A highlight was the soothing spa massage treatment, offering a rejuvenating experience that left us feeling revitalized. With skilled therapists and a tranquil ambiance, it was a blissful escape we eagerly anticipated. General Manager Cesar’s commitment to hospitality shone brightly throughout our stay, ensuring every detail enhanced our experience. As we departed, our hearts brimmed with gratitude, already dreaming of our next return to this paradise.
Yanic, 5-night trip