4/10 Sederhana
7 Januari 2025
Not Up To 3 Star Standard - look elsewhere
We stayed in the HomeTowne Studios for a little over two weeks. It’s rated as a 3 star hotel, but was inferior to the adjoining 2 star Red Roof rooms. We had previously booked a suite with a king bed… apparently they don’t have any, just queen beds. On arrival, we found the door badly beat up with the security latch busted off. The kitchenette sink tap leaked so bad, the water ran onto the floor. The shower only dribbled, not enough to shower. The towel rack was falling off the wall. All 3 smoke detectors had been disabled by opening the battery compartments. Heavy mold around the bathtub. Internet very poor and would stop occasionally. Air conditioner would not work. Lots of mouse poop in the kitchen cabinets. Not much hot water... the staff told us to run it till it warmed up... about 45 minutes to get warm water.
As for good – good beds, linens and towels, nice flooring. Lots of parking. Staff helpful as they replaced the kitchen tap and air conditioner, repaired the shower, put new batteries in the smoke detector.
Janet
Janet, perjalanan 14 malam
Ulasan tetamu Hotels.com yang disahkan