Adakah kolam tersedia di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Ya, terdapat 5 kolam renang terbuka.

Adakah haiwan kesayangan dibenarkan di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Maaf, haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan.

Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Ya, terdapat letak kenderaan valet percuma. Ruang parkir mungkin terhad.

Apakah masa daftar masuk dan daftar keluar di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 23:00. Masa daftar keluar adalah 12:00 tengah hari.

Adakah kasino tersedia di Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Tidak, hartanah ini tidak mempunyai kasino, namun Kasino PlayCity (20 minit memandu) dan Royal Yak Casino and Sports Book (21minit memandu) terletak berdekatan.

Apakah aktiviti yang tersedia di Ocean Allure Costa Mujeres - Adults Only - All Inclusive dan kawasan berdekatan?

Rekreasi di tapak hartanah di Ocean Allure Costa Mujeres - Adults Only - All Inclusive termasuk aerobik, lorong boling dan Pilates. Nikmati aktiviti renang di salah sebuah 5 kolam renang terbuka atau gunakan kemudahan lain di hartanah ini, yang menyertakan 2 bar tepi kolam dan 10 bar. Ocean Allure Costa Mujeres - Adults Only - All Inclusive turut mempunyai pusat kecergasan dan perkhidmatan spa, di samping taman.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive, Costa Mujeres

Q: Adakah terdapat restoran di Ocean Allure Costa Mujeres - Adults Only - All Inclusive atau kawasan berdekatan?

Ya, terdapat 8 restoran di tapak hartanah.

10/10 Luar Biasa

14 Jan 2026

Overall, very satisfied, great customer service rooms were nice and clean. The beach was phenomenal. The food was great overall highly recommend.

Liliya, perjalanan 10 malam

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10/10 Luar Biasa

14 Jan 2026

I absolutely adored Ocean Allure costa mujeres

Faye J, perjalanan 5 malam

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10/10 Luar Biasa

14 Jan 2026

Habitación muy linda y cómoda, el hotel muy nuevo

Ignacio Treviño, perjalanan 6 malam bersama keluarga

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4/10 Sederhana

14 Jan 2026

The two stars is for the staff that was very nice once we got settled into our rooms. The manager Samuel was very unhelpful, he did not accommodate me for any of the mishaps that occurred. I paid for two rooms, I did not get checked into the second room until 10:30pm when check in is at 3pm, 7.5 hours later which is ABSURD. Once I finally got checked in the second room, the room was exposed with big holes in the walls full of wires due to construction that was NOT completed, drawers were missing from the dresser, mini bar had absolutely nothing in it, the bathroom door lock was broken it wouldn’t shut. Overall the food was decent not the best it was more americanized food versus expecting their culture type of food.

Nicole, perjalanan 5 malam bersama keluarga

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10/10 Luar Biasa

14 Jan 2026

I just came back from 5 days at Ocean Allure Costa Mujeres. We arrived at night and were greeted with smiles, a cool towel and a cocktail. We were hungry and fbe restaurants were closing in 10 mins (at 10pm). The Margarita Restaurant was very accommodating and let us order a meal! The resort is beautiful. The food at every restaurant was delicious. The staff really work hard to make sure you’re having a good time. To name a few that made our stay extra enjoyable - Carlos, Maria, Mario, San Francisco… and the all the others who worked around the clock. I read some negative reviews about the conditions of the rooms and certain areas were not finished, had chipped paint and etc. I noticed this only because the reviews made me look at these imperfections. In no way did it alter or ruin my vacation… this place is really beautiful. The food and drinks are delicious, and the staff all go above and beyond. I wish the buffet was open for dinner but I think the hotel was only at 50% capacity so I’m sure once this place starts filling up, they will offer buffet for dinner. Great experience overall and would recommend.

Meaghan, perjalanan 5 malam bersama keluarga

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10/10 Luar Biasa

13 Jan 2026

Die Zimmer sind groß und vor allem das Bett ist sehr gemütlich. Das Hotel ist neu allerdings mit vielen Baustellenrückstände. Der Strand ist toll leider nicht viele Liegen. Am Pool sind ausreichend viele Liegen. Die Cocktails sind lecker und alle Mitarbeiter sehr freundlich. Die Minibar wird täglich aufgefüllt. Die Restaurants waren soweit gut manchmal hat der Service lange gedauert, besonders im Steakhouse. Es gibt eine Bowlingbahn auch ohne Reservierung kommt man dran. Im Großen und Ganzen hat mir die Anlage gut gefallen. Ich kann dieses Hotel definitiv weiterempfehlen

Oezlen, perjalanan 4 malam bersama rakan

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8/10 Sangat Baik

13 Jan 2026

This would have been a 5 star except for a few issues. 1. our room AC did not work properly. The thermostat did not change the temperature at all. First night it was ice cold, probably around 15-16 C. We needed extra blankets to keep warm. The front desk sent someone as soon as we complained the next day, but they fixed it by keeping the room at a constant 24-25C. Still the thermostat didn't work. The next day they sent someone to fix it (at our request). He did something and said to wait 20 minutes and it should have changed the temp to a comfortable 21-22C. Nope. Next day we went to front desk and explained the thermostat still didn't work. They would not do anything else about it. Their solution was to offer us an extended checkout time to 2:30. While this was appreciated it didn't solve the problem. The next day we had water dripping from the ceiling in the bathroom on to the floor. Management asked us to move to a new room, which we did. Bingo, the Thermostat worked in this room. 2. Entertainment was mediocre in my opinion. 3. Gym equipment was just OK, a brand I had never heard of. The weight machines were good. The exercise bike not very smooth but not terrible. The good: 1. nice big clean pools 2. great food 3. very attentive staff 4.All kinds of places to sit in shaded areas around the pools and on the beach. 5. beach had very nice sand and they had a life guard. They get very little seaweed. It was windy every day so the waves were a little rough to enjoy a swim.

William Gordon, perjalanan 7 malam

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8/10 Sangat Baik

12 Jan 2026

clean room, amenities and staff!

Farida, perjalanan 5 malam bersama keluarga

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8/10 Sangat Baik

12 Jan 2026

We were there Jan 2-9 and they just opened Dec. 3,2025. It was a soft opening so they were still trying to understand what if any improvements needed to be done. Rooms are large, property decor is beautiful and plenty of food selection at the many restaurants. Minor issues with A/C unit but not a major problem. Highly recommend staying at the resort. Upgrade to the Privilege suite which has a butler, private pool and beach and their own restaurant.

John, perjalanan romantik 7 malam

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6/10 Baik

11 Jan 2026

We had a mixed experience at Ocean Allure. The rooms are clean, spacious, and very comfortable. If you are lucky enough to have a room with a beach view, it is absolutely worth it. The beach itself is wonderful. Plenty of loungers, relaxed atmosphere, and very well maintained. Breakfast is good with enough variety to start the day well. The coffee at Mike’s is outstanding, truly one of the highlights of our stay. Unfortunately, the dinner experience is extremely disappointing. There are not enough dining options, the quality of the food is poor, and the organization is chaotic. Reserving a table is unnecessarily difficult and frustrating. This is not what you expect from a resort at this level. The dinner concept really needs to change, because in its current state it seriously affects the overall experience. This should not be happening at a hotel like this.

Sanne, perjalanan romantik 7 malam

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10/10 Luar Biasa

10 Jan 2026

It’s very clean resort . The food and drinks are excellent . We have been coming to Mexico for the last 23 years this is one of the best resort . Thanks to Hector he is very friendly guy . Will come back again

Amrinder Singh, perjalanan 4 malam

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10/10 Luar Biasa

10 Jan 2026

This place was just what we needed. We came here for some rest and relaxation and that is exactly what we got. If you are looking for a party resort, this place is not for you! It’s still very new and not everything is complete or worked out. We expected a few hiccups and they didn’t bother us. The rooms: We got a privilege ocean view room. It was worth the extra $$. It was ridiculously spacious with tons of closet space, living area, 2 full bathrooms, and an amazing view. The bed was amazing. Firm but very comfortable. I did not like the pillows. They flattened quickly. Let me just say their air conditioner was set on Artic. Thankfully you can adjust it. The staff: Most of the staff was very friendly, attentive, responsive, and went that extra mile to make sure you felt taken care of. I want to send a shout out to our butler, Andres. He took care of all our dinner reservations and other scheduling needs. Little touches like drinks and sweets sent to the room was lovely. Isua, Emilio, Leticia were fantastic in the privilege pool. Some of the wait staff took a long time getting drinks and stuff (25+ minutes) but we knew with them, it was done! The started realizing we would come at a certain time and already had towels and chairs waiting on us! Daniel at Sakura- not only is this probably our favorite restaurant, but Daniel was absolutely the best waiter we had. This man has waiting down to a fine art! He was just that good! Henry- at the Piano Bar made the best drinks I had

Shasta, perjalanan romantik 5 malam

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10/10 Luar Biasa

9 Jan 2026

The best staff,

Timothy, perjalanan romantik 14 malam

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10/10 Luar Biasa

9 Jan 2026

What stood out the most was the staff, Antonio, Janet, Hector, and Maria!! They were all outstanding were their service and interactions! Always in a good mood and wanting to be helpful or have fun! On top of the staff the food/drinks were very good! Privilege restaurant was my favorite! The rooms were Always clean and restocked! Games and activities were fun and very involved! Overall great vacation stay!

Braydn, perjalanan 7 malam bersama rakan

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4/10 Sederhana

9 Jan 2026

Ericka, perjalanan 4 malam

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10/10 Luar Biasa

9 Jan 2026

Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip

William, perjalanan 3 malam

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10/10 Luar Biasa

8 Jan 2026

Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here

Ana Veronica, perjalanan 3 malam bersama keluarga

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8/10 Sangat Baik

8 Jan 2026

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!

Steve, perjalanan 1 malam

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10/10 Luar Biasa

8 Jan 2026

We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!

Risa, perjalanan romantik 5 malam

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6/10 Baik

7 Jan 2026

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables

Rocío del Carmen, perjalanan 4 malam

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6/10 Baik

7 Jan 2026

Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….

Sasa, perjalanan 5 malam bersama keluarga

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10/10 Luar Biasa

7 Jan 2026

Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!

Katarzyna Sandra, perjalanan romantik 4 malam

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10/10 Luar Biasa

7 Jan 2026

I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.

Hugo Antonio, perjalanan 7 malam

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10/10 Luar Biasa

6 Jan 2026

For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.

Tara, perjalanan 7 malam

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10/10 Luar Biasa

6 Jan 2026

We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.

Eddie, perjalanan romantik 4 malam

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Ocean Allure Costa Mujeres - Adults Only - All Inclusive

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Junior Suite, Garden View

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Junior Suite, Pool View

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Junior Suite, Sea View

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Swim Up Junior Suite

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Privilege Junior Suite

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Privilege Junior Suite Sea View

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Privilege Swim Up Junior

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Privilege Master Suite Ocean Front

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