When you stay at Holiday Inn London - Whitechapel, an IHG Hotel, you'll be a short five-minute drive from Tower of London and Tower Bridge. Guests can visit the fitness centre for a workout or grab a bite to eat at 5 Cavell Street Kitchen, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Shadwell DLR Station is 5 minutes and Whitechapel Underground Station is 9 minutes.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (GBP 50 per day; booking required)
Street parking available
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's games
Working away
Business centre
Meeting rooms
Computer station
Co-working spaces
Conference centre (850 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2012
Safe-deposit box at front desk
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
5 Cavell Street Kitchen – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
5 Cavell Street Kitchen – This bar serves lunch and light fare. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 50 per day (5249 ft away)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn London Commercial Road Hotel
Holiday Inn Commercial Road Hotel
Holiday Inn London Commercial Road
Holiday Inn Commercial Road
Holiday Inn London - Commercial Road England
Holiday Inn London Whitechapel Hotel
Holiday Inn London Whitechapel
Inn London Whitechapel
London Whitechapel, An Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel, an IHG Hotel Hotel
Holiday Inn London - Whitechapel, an IHG Hotel London
Holiday Inn London - Whitechapel, an IHG Hotel Hotel London
Frequently asked questions
Does Holiday Inn London - Whitechapel, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn London - Whitechapel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn London - Whitechapel, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn London - Whitechapel, an IHG Hotel?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Holiday Inn London - Whitechapel, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn London - Whitechapel, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn London - Whitechapel, an IHG Hotel?
Yes, 5 Cavell Street Kitchen offers British cuisine.
What's the area around Holiday Inn London - Whitechapel, an IHG Hotel like?
Holiday Inn London - Whitechapel, an IHG Hotel is in Tower Hamlets, a short 5-minute walk from Shadwell DLR Station and 13 minutes' walk from Brick Lane.
Holiday Inn London - Whitechapel, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
21 December 2024
Vera
Vera, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Excellent service, comfortable rooms and helpful staff - will definitely return
C
C, 1-night family trip
Verified Hotels.com guest review
6/10 Good
13 November 2024
Noisey room
I had a room on the second floor, 208. It seemed to have the boiler and air condition units for the floor in there so could hear running water and fan noise all night. Not the best sleep!!
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Excellent with service and room was very clean
Yonanda
Yonanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Ok
Bed was comfortable and huge. Room and bathroom immaculate. Checkout was 12 so didn't appreciate 2 didn't people knocking on the doors prior to this. One to clean the room and the other to fix a switch which we hadn't reported.
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Staff was amazing
John
John, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Our stay was absolutely amazing. Staff was extraordinarily friendly and helpful. Loved having housekeeping every day. That went by the wayside in America after Covid. The breakfast was by far the largest selection I've ever seen in a hotel. It accommodated all dietary types and everything we tried tasted great. I appreciated the abundance of protein options. I chose a hotel within walking distance to things like the London Eye and also a train station. Both were easily walkable. I have zero complaints about our stay and would absolutely stay here again.
Colleen
Colleen, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Tahuanty
Tahuanty, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
22 August 2024
Was ok just for 1 night
Dora
Dora, 1-night trip
Verified Expedia guest review
8/10 Very good
22 August 2024
STAVROS
STAVROS, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Olivier
Olivier, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 June 2024
Nice hotel overall. Staff very helpful
The hotel is nice enough. I was disappointed that the two rooms that I booked weren’t on the same floor and one of the rooms didn’t have the two beds I was anticipating. They had to bring in a foldout.
Peggy
Peggy, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Comfortable bed and large size room. More choices of restaurants if you walk towards Whitechapel station on Cavell St.
wished the room has more storage.
Flor who worked at the hotel restaurant was fabulous.
Mostafa
Mostafa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
As a first time traveler, there were a couple of things I needed to figure out in the hotel room.
That was a me problem.
Felipe
Felipe, 5-night trip
Verified Expedia guest review
8/10 Very good
31 May 2024
Cathryn
Cathryn, 5-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
The location is the only thing we did not like but the property was good and the service is good etc. Since we took Uber etc. Location did not matter much. It is also little far from attractions we cannot walk to any
Vidjeabaskaran
Vidjeabaskaran, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Stay was excellent. Able to park car and short walk to Tube. Staff very helpful. Left some coats in the room and staff have been amazing sorting out them being returned. Very grateful. Would definitely stay again!
Louise
Louise, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 April 2024
Very clean, great choice of breakfast and well positioned
luke
luke, 1-night trip with friends
Verified Expedia guest review
6/10 Good
16 April 2024
Air con unit was so noisy I had to turn it off which made the room stuffy as the 6th floor windows didn’t open for fresh air.
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2024
Not the best area but perfect t for what I wanted. Staff were amazing on reception room was perfect and hotel was very clean. Good selection for breakfast but didn’t find the meat too well cooked on the buffet but that said the staff were all fantastic and I would recommend this hotel to anyone.